Sales Advisor

SOFA.COM; Sheffield; On-site; GBP 10,000 - 15,000; Part time

Job summary

Sofa.com is looking for a customer-focused Sales Advisor for their new showroom in Sheffield. This part-time role involves assisting customers, maintaining showroom standards, and representing the brand. Ideal candidates will have retail experience, strong sales skills, and a passion for excellent service.

Qualifications

• Retail and customer service experience required.
• Strong sales skills and trend awareness.
• Positive attitude and enthusiasm for service.

Responsibilities

• Welcoming customers and encouraging browsing.
• Maintaining showroom standards and visual merchandising.
• Providing advice to understand customer needs.

Skills

Retail experience

Customer service

Sales skills

Trend awareness

Teamwork

Innovative thinking

MS Office proficiency

Job description

At Sofa.com, we believe that everyone deserves great home furnishings and excellent service from passionate interior enthusiasts. We provide this through in-house teams, from design development to delivery drivers, ensuring a unique shopping experience and an inspiring working environment for our teams.

We are seeking an enthusiastic, customer-focused Sales Advisor to join our team at our new Frasers Meadowhall showroom. This 22-hour-per-week role requires weekend availability. As a key point of contact, you will advise customers with inspirational ideas to meet their needs and strive to exceed expectations.

Your responsibilities will include:

1. Welcoming customers to create a relaxed atmosphere and encouraging browsing of our full range.
2. Maintaining high showroom standards and visual merchandising.
3. Providing advice and support to understand customer needs and find suitable solutions.
4. Chasing sales quotations, processing orders accurately, and updating customer records.
5. Representing sofa.com as a brand ambassador, embracing the customer journey and company culture.
6. Proactively updating your knowledge of products and interior trends.

To succeed, you should embody our principles:

• Think without limits and lead your team accordingly.
• Take ownership and support your decisions.
• Act with purpose and confidence.
• Be customer-focused and commercially aware.

Essential experience and skills include:

• Retail and customer service experience.
• Strong sales skills and trend awareness to assist customers with styling their homes.
• Ambition, confidence, and a positive attitude.
• Enthusiasm and dedication to excellent service.
• Teamwork and innovative thinking.
• Proficiency in MS Office and general IT skills.