Sales Advisor

Fenwick Limited; Royal Tunbridge Wells; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a leading family-owned department store group as a Sales Advisor, where your passion for hospitality and retail will shine. In this dynamic role, you will engage with customers, providing them with a premium shopping experience in a welcoming environment. With flexible hours available, you will embody the brand's values and contribute to a vibrant team culture. Enjoy generous benefits, including a colleague discount and increasing annual leave. This is an exciting opportunity to grow your career in a supportive and innovative setting, where your contributions will be valued and rewarded.

Benefits

25% colleague discount

28 days annual leave

Birthday day off

24/7 online GP

Mental health support

Get fit programme

Discounts on products

Cashback on leisure activities

Pension scheme

Qualifications

• Proven track record in a customer-facing role within a similar business.
• Strong interest in premium and luxury brands and retail.

Responsibilities

• Build rapport with customers to ensure the best in-store experience.
• Maintain high standards of hospitality and service.

Skills

Customer Service

Interpersonal Skills

Communication

Adaptability

Job description

If you are looking to grow your career at the home of excellent hospitality and premium retail, you’ve come to the right place! We are seeking Sales Advisors to join our team at Fenwick Tunbridge Wells.

We have contracts available in the following departments:

Beauty - 10 hours per week

Womenswear - 20.5 hours per week

About the Opportunity

Our Sales Advisors are flexible, dynamic, and brand ambassadors for Fenwick. You will build rapport with each customer to ensure they have the best in-store experience.

You will embody our values, working with passion and pride while maintaining our high standards so that every customer experiences our renowned hospitality.

About the Candidate

We seek warm, welcoming individuals who are adaptable, courageous, innovative, and goal-oriented to join us on our exciting journey.

Additionally, this role requires specific skills and experience:

• A proven track record in a customer-facing role within a similar business (desirable)
• A strong interest in premium and luxury brands and retail
• An excellent communicator with strong interpersonal skills

Benefits of Joining Fenwick

• 25% colleague discount across most areas
• 28 days annual leave, increasing by 1 day each year to a maximum of 33 days
• Birthday day off in the month of your birthday
• WeCare: a 24/7 online GP, mental health support, get fit programme, and more
• 'Perks': discounts, exclusive deals, and cashback on various products and leisure activities
• Pension scheme

About Fenwick

Fenwick is the UK’s largest family-owned department store group with a rich heritage. We are on an exciting journey of investment, aiming for a future as bold and brilliant as our history.

Our 2,000-strong team works across stores, support functions including Digital, Buying & Merchandising, IT, Finance, People, Customer Service, as well as restaurants and distribution centres. We are always looking for talented individuals to join our growing family and exceed our customers' expectations.