Sales Advisor

Euro Car Parts Limited; Portadown; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth Opportunities

Pension Contributions

Life Assurance

24/7 Employee Assistance Programme

Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

Euro Car Parts Limited in Portadown seeks a dedicated individual for customer service, engaging directly with clients via phone, email, and in-branch. Responsibilities include greeting customers, handling transactions, and collaborating with various teams to enhance customer experiences.

The ideal candidate should possess a passion for customer service, knowledge of the marine industry, and effective problem-solving skills. The role offers competitive salary and opportunities for personal and career growth.

Qualifications

• Experience in delivering fantastic customer service.
• Interest in boating or knowledge of the marine industry.
• Ability to plan, prioritize and problem-solve.

Responsibilities

• Greet and serve customers with politeness.
• Work on SOP system and handle customer transactions.
• Collaborate with teams to maximize customer opportunities.
• Assist in receiving deliveries and managing stock.
• Maintain a clean and well-stocked branch.

Skills

Customer service experience

Sales advisor experience

Knowledge of the Marine industry

Microsoft Windows and Office Applications

Problem-solving skills

Job description

Aquafax is the UK’s leading distributor of marine equipment, we specialise in distributing the marineindustries leading brands to our extensive customer base throughout the UK and Ireland. In this role,you will interact directly with customers via emails, phone calls, and in-branch contact to answerquestions, provide guidance, increase sales, and elevate their experience with our company.

What we offer

• People First:We value our employees just as much as our customers.
• Work-Life Balance:Flexible working options to support your lifestyle.
• Career Growth:Genuine opportunities for progression in a thriving industry.
• Passion for Excellence:Join a team dedicated to being the best at what we do.

Key Responsibilities

• Greet and serve customers, being polite, patient and helpful from the moment they enter the branch
• Work on SOP system and handle customers ransactions
• Working to deliver a balanced performance across key business metrics and KPI measures inline with business goals and objectives
• Working collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture
• Assist in receiving deliveries and stock management procedures
• Keep the branch clean, tidy, well presented and re-stocked
• Assist the Branch Manager with obtaining and maintaining customer relationships

Skills and Experience

• A passion for and experience in delivering f antastic customer service
• Previous experience in a sales advisor/customer serviceposition
• Have an interest in boating and/or knowledge of the Marine industry
• Knowledge of Microsoft Windows and Office Applications
• Able to plan, prioritise and problem solve
• Knowledge of SOP systems
• To be result driven and highly motivated by delivering and exceeding targets

Why Work for LKQ

• Competitive Salary– We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions – We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.