Sales Advisor

Bannatyne; Newport; On-site; Full time

Job summary

Bannatyne recherche un Membership Advisor dynamique pour rejoindre son équipe à Newport. En tant que conseiller, vous serez responsable de la promotion des adhésions, de la gestion des demandes des membres et de la fourniture d'une expérience client exceptionnelle. Ce poste offre l'opportunité de participer à la croissance de notre base de membres tout en bénéficiant d'avantages tels qu'une salle de sport gratuite et des cours de développement professionnel.

Benefits

Déjeuner ou petit-déjeuner gratuit

Horaire flexible

28 jours de congé annuel

Membre de salle de sport gratuit

Réduction sur les traitements de spa

Formation au développement personnel et professionnel

Services de santé mentale

Récompenses et bonus de service

Réductions sur l'entertainment et le shopping

Qualifications

• Bonne capacité à s'organiser et à gérer plusieurs tâches.
• Excellentes compétences interpersonnelles et une attitude orientée client.
• Passion pour la santé et le bien-être.

Responsibilities

• Promouvoir et vendre des adhésions à travers des visites et des présentations.
• Gérer le processus d'inscription des membres, en maintenant des dossiers précis.
• Participer à des activités de fidélisation des membres et à des enquêtes de satisfaction.

Skills

Organisation

Communication Interpersonnelle

Service client

Vente

Education

Qualification REPS L2

Diplôme en vente ou marketing (souhaitable)

Job description

Job Title :Membership Advisor

Hours : 40 per week

Rate of Pay : £12.21 per hour

Location : Newport

Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our state-of-the-art facilities and our commitment to helping our members achieve their health and fitness goals. We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.

Our Perks:
B-Fed - complimentary lunch or breakfast.

Flexible schedule.
28 days annual leave increases with tenure.

Free gym membership.
Complimentary gym membership for another person (after 2 years service).

Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.

Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.

Mental Health, Well-Being and EAP Services.
Length of Service Awards.

Staff Awards and Bonuses.
Discounted entertainment and shopping.

A typical day in the life of a Membership Advisor:

Promote and sell memberships through tours, presentations and follow ups with prospective members.

Conduct engaging and informative tours of the club, highlighting key features and benefits.
Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities.

Provide a welcoming and informative experience for all potential and new members.
Handle inquiries, appointments and follow up calls in a professional and timely manner.

Manage the membership sign up process, including completing contracts, entering data into the membership system and processing payments.
Maintain accurate and up to date membership records and ensure confidentiality of member information.

Assist with administrative tasks such as preparing reports and tracking sales metrics.
Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members.

Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty
Promote club programs, services and events to current and prospective members.

Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager.

You may also be required to support the Fitness Advisors by assisting with fitness classes and undertaking other operational duties as needed.

What we are looking for:

Be qualified in Reps L2.

Good organisational and multitasking abilities.
The ability to think outside the box and be a self starter with your own initiative.

Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.

The ability to establish rapport, build trust and demonstrate credibility.
The ability to work to deadlines and be KPI driven.

Ability to work flexible hours, including weekends and holidays.

It would be desirable if you had previous experience in a sales, customer service or fitness environment along with strong sales and negotiation skills with a proven track record of achieving targets. It would be advantageous if you had a degree or qualification in sales, marketing or a related field.

Why Bannatyne?

Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.

We offer competitive compensation, opportunities for professional development and a supportive team culture.

If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family!