Sales Advisor

Dev; Newcastle upon Tyne; On-site; GBP 21,000 - 47,000; Full time

Benefits offered by this job

Smart working model

25 days holiday

Private Healthcare and Dental

Employee discounts on EE/BT products

Job summary

Colten Care in Newcastle (Gosforth) is seeking vibrant sales-focused advisors to join our frontline Customer Sales teams. This permanent full-time role offers an initial salary of £20,511 with a chance to earn significantly more through a generous uncapped commission scheme.

You will support customers, focusing on retention, showing why the EE family is the right choice, and enjoying benefits like private healthcare, 25 days holiday, and employee discounts.

Qualifications

• Experience in a sales role is essential.
• Ability to explain complex offers and benefits.
• Customer-focused mindset and ability to handle high-volume inquiries.

Responsibilities

• Engage with customers in retention to explain why the EE family is right for them.
• Contribute to a simple, uncapped commission scheme.
• Support frontline customer sales teams as an advisor.

Skills

Sales

Customer service

Retention

Communication

Job description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following communities do not hesitate to register, even if you feel that this particular opportunity is not the right fit for you.
Company Name: Colten Care

Job Description

Where: Newcastle (Gosforth)

Full time: Permanent

Salary: £20,511 plus potential earnings with bonus of £26k

Hourly rate: £10.52

The Role

This is sales, so let’s keep it simple. Do you love working in Sales? Do you want unlimited earning potential with a super simple, uncapped commission scheme?

If so, we are looking for people like you to join our frontline Customer Sales teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. Working in retentions, your job will be to show new and existing customers why the EE family is the right one for them.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at BT.

Wondering What’s In It For You?

Being part of the BT family brings a huge number of benefits including the below:

• A great starting salary of £20,511, plus incentives throughout the year
• Our Smart working model which supports you to create a flexible working routine that works for you
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, for you and the family
• A share scheme where you can invest in the company at a discounted rate
• 25 days holiday with the option to buy more
• Optional Pension scheme to protect your future
• Critical Illness cover
• Discounts off attractions for the family all year round

The smaller bits like; free parking on our sites, canteen, free tea and coffee, and even a concierge

Shift Pattern

SUNMONTUEWEDTHUFRISATOFF11:30-21:0011:30-21:0011:30-21:0011:30-21:00OFFOFFOFF8:00-17:008:00-17:008:00-17:0008:00-17:0008:00-17:30OFFOFFOFF8:00-17:00OFF08:00-17:3008:00-17:308:00-5:309:00-18:009:00-18:30OFF9:00-18:3009:00-18:3008:00-17:00OFF