Sales Representative (Doncaster)

EE; Doncaster; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

GP Appointments

Free parking

EE product discounts

Job summary

EE in Doncaster is hiring Sales Advisors to join our busy contact centre. You’ll take incoming calls from existing customers, help them find the best mobile and broadband deals, and upsell products you believe in.

You’ll need to be a confident listener who can match customers to the right solution. We offer real earning potential with a base salary of £26,116–£26,738 plus uncapped commission, 24/7 GP, free parking and discounts on EE products.

Qualifications

• Outgoing and energetic; comfortable talking to customers.
• Able to listen carefully and match needs to product deals.
• Willingness to hit targets and work in a fast-paced contact centre.

Responsibilities

• Take incoming calls from EE customers and explain best mobile/broadband deals.
• Help customers navigate EE products and services.
• Identify opportunities to offer additional value while maintaining quality service.

Skills

Customer service

Communication

Active listening

Target-driven

Job description

Sales Advisors

If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

Our
Doncaster
team’s full of people like you – so you’ll be in great company here.

What does being a sales advisor involve?

You’ll join a lively sales team in our
Doncaster
contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you’ve heard about sales

Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.

People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?

Why you’ll be better off at EE

GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION – the more you sell, the more you can earn.

BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Shift Pattern:

MonTueWedThuFriSatSun
11:30-21:0011:30-21:0011:30-21:0011:30-21:00Day OffDay OffDay Off
Day Off08:00-17:4508:00-17:4508:00-17:4508:00-17:45Day OffDay Off
08:00-17:4508:00-17:4509:30-18:00Day Off09:00-17:0009:00-17:0009:00-17:00
08:00-17:45Day Off08:00-17:4508:00-17:4508:00-17:45Day OffDay Off