Sales Advisor

Fenwick Limited; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking Sales Advisors for their Kingston store. The successful candidates will be dynamic, personable, and committed to delivering exceptional customer service while embodying the brand's values. Opportunities provide flexible hours with a supportive work environment and numerous employee benefits.

Benefits

25% Colleague Discount

28 days annual leave

Birthday day off

24/7 online GP and mental health support

Discounts on products and leisure activities

Pension scheme

Qualifications

• Warm and welcoming personality with adaptability.
• Proven track record in sales or customer service (desirable).
• Excellent communication skills and passion for brands.

Responsibilities

• Build rapport with customers to enhance their in-store experience.
• Represent Fenwick’s brand values with passion and pride.
• Maintain high standards of hospitality.

Skills

Customer-facing experience

Communication

Interpersonal skills

Interest in luxury brands

Job description

If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Sales Advisors to join our team in Fenwick Kingston.

We have contracts in the following departments;

• 1x 10 hours - Menswear
• 1x 37.5 hours - Beauty

What's in it for you?

• 25% Colleague Discount (across most areas)
• 28 days annual leave increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
• Birthday day - 1 additional day off in the month of your birthday
• WeCare a 24/7 online GP, mental health support service, get fit programme and more.
• 'Perks*' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
• Pension scheme

About the Opportunity

Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build rapport with each customer ensuring they have the best in-store experience.

You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.

What we are looking for in a candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey.

As well as these key characteristics, this role also requires some specific skills and experience to succeed.

• A proven track record in a customer-facing role within a similar business – desirable but not essential
• A strong interest in premium and luxury brands and fashion
• An excellent communicator with strong interpersonal skills

About Fenwick

Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.