Sales Advisor

Lever, Inc.; Kingston upon Thames; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

Permanent contract

Flexible shifts

Uniform provided

Full training

Job summary

Stellar Global is seeking an experienced Sales Advisor to represent Electrolux/AEG at John Lewis in Kingston and London. You will build rapport with customers, demonstrate premium appliances and convert interest into sales on a 3-day Kingston and 1-day Oxford Street roster, at £14.80 per hour plus commission.

The role is permanent with 28 contracted hours. The position requires a fully flexible schedule between Friday and Monday, with shifts across the John Lewis locations and a supportive,

Qualifications

• Experience in a premium customer service environment.
• Professional approach, excellent communication skills.
• Personable, builds rapport with customers and colleagues.
• Ability to learn and demonstrate a range of products to consumers and staff.
• Confident, target-driven and sales-focused.
• Proactive in stock checks and keeping displays tidy.

Responsibilities

• Guide customers to select appliances and demonstrate products.
• Convert interest into sales and achieve targets.
• Provide product knowledge and troubleshooting tips.
• Support store colleagues and maintain store presentation.
• Record daily sales data and reports.
• Flexibility to cover weekdays, holidays and sickness.

Skills

Premium service

Communication

Rapport building

Product knowledge

Sales driven

Problem solving

Job description

Stellar Global is looking for an experienced Sales Advisor to work with our client Electrolux/AEG in John Lewis!

• Location: 3 days at John Lewis, Kingston and 1 day at John Lewis, Oxford street, London
• £14.80 per hour plus commission
• 28 contracted hours
• Must be fully flexible between Fri-Mon
• Permanent role

We have some exciting new opportunities for enthusiastic, motivated Sales Advisor to work with our premium retail client in a prestigious department store. As a Sale Advisor, you will be responsible for building a great rapport with customers, demonstrating the range of premium products (white goods/domestic appliances) using knowledge and expertise, and converting interest into a sale.

Overall purpose of the role:
As a Sales Advisor you will be forming part of a diverse and knowledgeable team of sales enthusiast within the John Lewis store, dedicated to delivering exceptional product guidance for our client. Your primary responsibility is to be the go to person for customers who are visiting John Lewis and looking to add or replace ovens, washing machines and other major domestic appliances to their homes.
You will serve as an invaluable resource for product knowledge, troubleshooting usage issues, and ultimately driving sales. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-orientated approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store

About Stellar

Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.

What we are looking for in a Sales Advisor:

• Prior experience in a premium customer service environment
• Professional approach, excellent communication skills
• Personable, someone who enjoys building great rapport with customers and other work colleagues
• Ability to learn and demonstrate a range of products to both the consumers and colleagues
• Confident, passionate about making sales and target driven
• Record individual sales data report daily
• Proactive in making the most of quiet and challenging days at work (check the stock, ensure displays are working and the working area is tidied and clean, etc.).
• Someone who is a problem solver and aims to find the best product/solution for the customer’s queries
• Flexibility to cover weekdays, holidays and sickness
• Embrace Stellar Global values: Work Smart, Stay Curious, Be Can Do and Own It

In return we offer:

• £14.80 per hour plus commission
• Permanent contract ( 3 months probation period)
• 28 contracted hours/4 days per week
• 3 days at JL Kingston and 1 day at JL Oxford street, London
• Fully flexible between Mon-Sun
• Shifts: Monday/Friday/Saturday 10am-6.30pm, Sunday 11am-5pm
• An exciting, part-time position working with a premium brand
• Full training, uniform and kit will be provided

£14.80 - £14.80 an hour