Sales Advisor

Euro Car Parts Ltd.; Inverness; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth across UK & Europe

Contributory pension

Life assurance

EAP 24/7

Gym discounts

Healthcare perks

Cycle to work

Staff discounts

Job summary

LKQ UK & Ireland is hiring a Sales Advisor in Inverness to deliver outstanding service and build lasting customer relationships. A team player with a talent for turning conversations into results will thrive in this role and drive sales growth.

You will become a product expert, collaborate with branch teams, and use data to identify opportunities while aiming to exceed targets in a dynamic automotive aftermarket environment.

Qualifications

• Excellent customer service skills with a proven track record.
• Experience in sales or customer service roles.
• Strong communication and interpersonal abilities.
• Competent with Microsoft Office applications.
• Able to plan, prioritise and solve problems.
• Familiarity with SOP systems is a plus.
• Motivated by meeting and exceeding targets.

Responsibilities

• Build relationships with customers to win sales and improve margins.
• Become a product expert and trusted advisor for LKQ Euro Car Parts.
• Collaborate with branch teams to meet customer needs.
• Ensure callbacks are completed promptly.
• Work with internal teams to understand products and customer requirements.
• Assist with returns and reduce return rate through better relationships.
• Use business data to identify opportunities across customer bands.

Skills

Customer service

Sales experience

Communication

MS Office

Problem solving

SOP systems

Target driven

Job description

Job Overview

Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.

Job Overview

Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.

What We Offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions – We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills And Experience

• A passion for and experience in delivering fantastic customer service
• Previous experience in a sales advisor/customer service position
• Good communication skills
• Knowledge of Microsoft Windows and Office Applications
• Able to plan, prioritise and problem solve
• Knowledge of SOP systems
• To be result driven and highly motivated by delivering and exceeding targets

Why Work for LKQ

• We're proud of the service we provide to our customers, and we know that's only possible because of the great people who work in our branches.

When You Join Us, You'll Enjoy

• A varied, active role where no two days are the same.
• Full training and ongoing development opportunities.
• A supportive, friendly team environment.
• Opportunities to develop new skills and progress your career.
• The chance to make a real difference to customers every day.

We are committed to building an inclusive workplace where everyone feels welcome, valued and supported. We encourage applications from people of all backgrounds, experiences and communities.