Sales Advisor

Watchfinder; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Private healthcare and dental

Competitive pension scheme

Increasing annual leave

Cycle to work scheme

Employee Assistant programme

Income protection

Life Assurance

Job summary

Watchfinder in Greater London is seeking a passionate Sales Advisor to deliver exceptional customer service and achieve sales targets. The role involves welcoming guests, showcasing interpersonal skills, and working in a collaborative team environment.

The successful candidate will be reliable, ambitious, and committed to enhancing the customer experience, while adhering to security procedures and core company values. The position offers competitive benefits, including private healthcare and a pension scheme.

Qualifications

• Passionate about luxury retail and exceptional customer service.
• Results driven with experience in a target-driven sales environment.
• Strong communication skills and ability to adapt to customer needs.

Responsibilities

• Welcome guests and ensure an exceptional customer experience.
• Achieve sales and meet KPI targets.
• Showcase excellent interpersonal skills in a team environment.
• Manage appointments and online inquiries efficiently.

Skills

Customer service excellence

Interpersonal skills

Results driven

Negotiation skills

Strong communication skills

Problem-solving skills

Organizational skills

Job description

How will you make an impact?

As a Sales Advisor you will be an ambassador for the company, you will be responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clientele and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.

At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!

You will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.

The successful individual will be confident and experienced in working to KPI's & sales targets. This is a varied role which includes high end sales assistance, welcoming walk-ins, managing appointments, an overflow of online enquiries, chasing leads and all-round sales administration.

Demonstrating vigilance and awareness, you will ensure that all security procedures are followed correctly, always maintaining the safety of our products.

You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding!

How will you experience success with us?

• Passionate about luxury retail and delivering an exceptional service to customers
• Strong clientele skills to ensure contact is maintained
• Results driven with experience working in a target driven sales environment (KPI's)
• Negotiation skills desirable, though we can train candidates with the right attitude towards personal development
• Strong communication skills with the ability to adapt to different customers and their needs
• Ability to take in technical information with a willingness to learn about our products
• Excellent problem-solving skills
• Highly organised with the ability to prioritise own workload
• The consummate team player who puts team success ahead of personal gain

Why work for Watchfinder?

Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company.

We have had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.

Benefits & Incentives

• Private healthcare and dental
• Competitive pension scheme
• Holiday scheme - increasing annual leave
• Cycle to work scheme
• Employee Assistant programme
• Income protection
• Life Assurance