Sales Advisor

Fenwick Limited; Canterbury; On-site; GBP 60,000 - 80,000; Part time

Job summary

Fenwick Limited is seeking two Sales Advisors for its Canterbury store. Ideal candidates will be warm, welcoming, and adaptable, with a passion for premium brands. The role involves ensuring excellent customer experiences and embodying the brand's values in a dynamic retail environment.

Benefits

25% Colleague Discount

28 days annual leave, increasing to 33 days

Birthday day off

WeCare: 24/7 online GP and mental health support

Discounts and cashback on products

Pension scheme

Qualifications

• Proven track record in a customer-facing role (desirable but not essential).
• Strong interest in premium and luxury brands and fashion.
• Excellent communicator with strong interpersonal skills.

Responsibilities

• Build rapport with customers to ensure the best in-store experience.
• Maintain high standards of hospitality and brand representation.

Skills

Customer service

Communication

Interpersonal skills

Job description

If you are looking to grow your career at the home of excellent hospitality and premium retail, you’ve come to the right place! We are seeking two Sales Advisors to join our team in Fenwick Canterbury.

We have contracts in the following departments:

• 1x15 hours - Beauty
• 1x15 hours - Accessories

What's in it for you?

• 25% Colleague Discount (across most areas)
• 28 days annual leave, increasing by 1 day each year up to a maximum of 33 days (pro rata for part-time colleagues)
• Birthday day off in the month of your birthday
• WeCare: 24/7 online GP, mental health support, get fit programme, and more
• 'Perks*': discounts, exclusive deals, and cashback on various products and leisure activities
• Pension scheme

About the Opportunity

Our Sales Advisors are flexible, dynamic, and brand ambassadors for Fenwick. You will build rapport with each customer, ensuring they have the best in-store experience. You will embody our values, working with passion and pride while maintaining high standards to ensure every customer experiences our renowned hospitality.

What we are looking for in a candidate

We seek warm, welcoming individuals who are adaptable, courageous, innovative, and goal-oriented. The role also requires specific skills and experience:

• A proven track record in a customer-facing role within a similar business – desirable but not essential
• A strong interest in premium and luxury brands and fashion
• An excellent communicator with strong interpersonal skills

About Fenwick

Fenwick is the UK’s largest family-owned department store group with a rich heritage. We are on an exciting journey of investment, aiming for a future as bold and brilliant as our history. Our 2,000-strong workforce spans stores, support functions including Digital, Buying & Merchandising, IT, Finance, People, Customer Service, as well as restaurants and distribution centres. We are always looking for talented individuals to join our expanding family and help us exceed customer expectations.