Sales Advisor

GSF Car Parts; Bury St Edmunds; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading automotive parts supplier is looking for a Sales Advisor in Bury St Edmunds to develop customer relationships and support sales operations. You will handle customer queries, promote products, and ensure customer satisfaction. The ideal candidate should excel under pressure, be detail-oriented, and possess excellent communication skills. Experience in telesales or customer service is preferred. This full-time position involves 45 hours a week, including some Saturdays.

Qualifications

• Ability to work under pressure and deliver results.
• Strong organizational skills with great attention to detail.
• Motivated by sales and able to handle rejection.
• Excellent written and verbal communication.
• IT literate; knowledge of car parts helpful.

Responsibilities

• Develop customer relationships and apply effective sales techniques.
• Work with the sales team on product promotions and queries.
• Ensure delivery requirements to customers are met.
• Liaise with the Distribution Co-ordinator to ensure delivery requirements.
• Develop knowledge of products through internal literature; use the learning portal.

Skills

Customer focus

Attention to detail

Sales motivation

Team player

Communication skills

IT literacy

Car parts knowledge

Tools

MAM/Allicat

Job description

People Business Partner at GSF Car Parts

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.

• Developing sound customer relationships and applying effective sales techniques
• Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
• Fully satisfy customer needs in respect of any part orders, respects or queries they may have. Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
• Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
• Develop knowledge of products through study of internal literature
• Use E-learning portal to improve performance

Working hours: 45 (average) hours Monday to Friday, including alternate Saturday working

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.

What you’ll need to succeed:

• Able to work well and deliver results under pressure
• Organised with great attention to detail
• Customer focussed, target driven, motivated by sales and able to deal with rejection
• Willingness to learn and develop
• A team player with the ability to also work independently
• Excellent interpersonal and communication skills, both written and verbal
• IT Literate. Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential

Seniority level: Not Applicable

Employment type: Full-time

Job function: Motor Vehicle Manufacturing, Wholesale Motor Vehicles and Parts, and Motor Vehicle Parts Manufacturing