Sales Advisor

GSF Car Parts; Chard Town; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Performance-based bonus

28 days annual leave

Free flu vaccine

Health & wellbeing tools

Discounts from household names

Training qualifications and career progression

Job summary

GSF Car Parts is seeking a motivated Sales Advisor to enhance customer satisfaction while achieving sales targets. This role involves developing strong relationships with customers and contributing to team performance. The ideal candidate thrives in a dynamic sales-driven environment.

Responsibilities include effective sales techniques, liaising with the Distribution Coordinator, and continuous product knowledge development. The position offers 28 days of annual leave, health-related benefits, and opportunities for career progression.

Qualifications

• Experience in telesales and/or customer service in a fast-paced environment is preferred.
• Ability to work well under pressure and deliver results.
• Organised with great attention to detail.

Responsibilities

• Develop customer relationships and apply effective sales techniques.
• Handle phone and electronic queries regarding product promotions.
• Ensure customer needs are fully satisfied with part orders.

Skills

Telesales experience

Customer service experience

Communication skills

IT Literacy

Team player

Job description

About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.

We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customers’ needs and contribute toward achieving branch and individual sales targets.

Main Duties Include

• Developing sound customer relationships and applying effective sales techniques
• Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
• Fully satisfying customers’ needs in respect of any part orders, respects or queries they may have
• Contributing to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
• Liaising with the Distribution Co‑ordinator as required, ensuring delivery requirements to customers are met
• Developing knowledge of products through study of internal literature
• Using the E‑learning portal to improve performance

Working Hours

22.5 (average) hours Monday to Friday, including alternate Saturday working.

About You

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast‑paced sales‑driven environment.

What You'll Need To Succeed

• Able to work well and deliver results under pressure
• Organised with great attention to detail
• Customer focussed
• Target driven, motivated by sales and able to deal with rejection
• Willingness to learn and develop
• A team player with the ability to also work independently
• Excellent interpersonal and communication skills, both written and verbal
• IT Literate
• Knowledge of car parts and MAM/Allicat would be helpful but isn't essential

What We'll Offer

• Opportunity to earn a performance based bonus as part of this role
• 28 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time‑served
• Free flu vaccine
• Health & wellbeing tools
• Free support from pension experts
• Life assurance scheme
• Discounts from 100’s of household names including Asda, Nike & John Lewis
• A suite of financial wellbeing products including advances and savings schemes
• Paid time off to volunteer
• Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.