Sales Advisor

Euro Car Parts Ltd.; Braintree; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

People First

Work-Life Balance

Career Growth

Passion for Excellence

Job summary

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to join our branch in the UK. You will build relationships with customers, drive sales, and deliver outstanding service while representing LKQ Euro Car Parts product offerings.

You will work closely with colleagues across the business, respond to customer inquiries promptly, and strive to improve margins by understanding needs and offering practical, trusted solutions.

Qualifications

• Demonstrated customer service experience in a sales or service role.
• Previous sales advisory or customer service experience is preferred.
• Interest in boating and/or knowledge of the Marine industry is advantageous.
• Strong communication and interpersonal skills.
• Proficiency with Windows and Office applications.
• Ability to plan, prioritise and solve problems.
• Experience with SOP systems and a target-driven mindset.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Collaborate with other areas of the branch to ensure customer needs are met.
• Ensure all callbacks are completed in a timely manner.
• Work with internal teams to understand products and anticipate customer needs.
• Assist Warehouse Supervisor with returns and reducing the return rate by building relationships with customers.

Skills

Customer service

Sales experience

Marine knowledge

Communication skills

MS Office

Planning & prioritising

SOP systems

Target-driven

Tools

Microsoft Windows

Microsoft Office

Job description

Job Overview

Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.

What We Offer

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills And Experience

• A passion for and experience in delivering fantastic customer service
• Previous experience in a sales advisor/customer service position
• Have an interest in boating and/or knowledge of the Marine industry
• Good communication skills
• Knowledge of Microsoft Windows and Office Applications
• Able to plan, prioritise and problem solve
• Knowledge of SOP systems
• To be result driven and highly motivated by delivering and exceeding targets

Why Work for LKQ

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions – We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.