Sales Advisor

Euro Car Parts Limited; Coventry; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Pension contributions

Life assurance

Employee assistance programme

Gym discounts

Healthcare perks

Cycle to work

Job summary

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to join our Coventry branch. You will build strong relationships with customers, grow sales, and become the trusted advisor on LKQ Euro Car Parts products.

Join a team that values excellent service, accuracy, and collaboration with internal departments to exceed customer expectations and improve outcomes.

Qualifications

• A passion for and experience in delivering fantastic customer service.
• Previous experience in a sales advisor/customer service position.
• Have an interest in boating and/or knowledge of the Marine industry.
• Knowledge of Microsoft Windows and Office Applications.
• Able to plan, prioritise and problem solve.
• Knowledge of SOP systems.
• To be result driven and highly motivated by delivering and exceeding targets.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met.
• Ensure all call backs are completed in a timely manner.
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
• Utilising relevant business data to understand the opportunities across all customer bands and product groups.

Skills

Customer service

Sales experience

Marine industry knowledge

Microsoft Windows & Office

Planning & prioritising

Problem solving

SOP systems

Target driven

Tools

Microsoft Office

Job description

Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.

What we offer

• People First:We value our employees just as much as our customers.
• Work-Life Balance:Flexible working options to support your lifestyle.
• Career Growth:Genuine opportunities for progression in a thriving industry.
• Passion for Excellence:Join a team dedicated to being the best at what we do.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills and Experience

• A passion for and experience in delivering f antastic customer service
• Previous experience in a sales advisor/customer serviceposition
• Have an interest in boating and/or knowledge of the Marine industry
• Knowledge of Microsoft Windows and Office Applications
• Able to plan, prioritise and problem solve
• Knowledge of SOP systems
• To be result driven and highly motivated by delivering and exceeding targets

Why Work for LKQ

• Competitive Salary- We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave - Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth- Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions - We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind- Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme- Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts- Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks- Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme- Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts- Enjoy exclusive savings on popular brands and products.