Sales Adviser

Yours Clothing Ltd; Castleford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fashion retailer in Castleford is seeking passionate customer service team members to optimize sales and deliver exceptional customer experiences. The ideal candidate will be friendly, motivated, and capable of thriving in a fast-paced retail environment. Experience in customer service is highly desirable, particularly in retail. Pay is £12.40 per hour.

Qualifications

• Warm, friendly, and engaging personality is essential.
• Proven ability to work well within a team.
• Experience in a customer service role with face-to-face contact is highly desirable.

Responsibilities

• Optimise sales and customer purchases.
• Deliver first-class customer service.
• Handle financial transactions and operate till.

Skills

Customer service experience

Teamwork

Adaptability to change

Knowledge of High Street fashion

Motivated and enthusiastic

Job description

The Vacancy

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!

Responsibilities

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

What we need from our team members

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.
• The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods

Pay Rates

£12.40 per hour regardless of age

The Company

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.