Sales Administrator - The Manchester Deansgate Hotel

IHG Hotels & Resorts; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Manchester is seeking a dynamic Sales Administrator to manage client coordination and support sales activities. The ideal candidate should have a customer service focus, strong organizational skills, and great IT proficiency. Responsibilities include handling administrative tasks, coordinating events, and facilitating sales documentation. This role offers competitive salary and benefits, including extensive training and worldwide discounted room rates. If you meet the requirements and are ready for a new adventure, apply today!

Benefits

Competitive salary

Guaranteed hours

Paid overtime

Paid holidays

Discounted hotel rates

Wellbeing support

Qualifications

• At least 1 year experience in the hospitality industry.
• Managing administrative tasks related to client enquiries.
• Supporting proactive sales activities and event coordination.

Responsibilities

• Manage client coordination and scheduling effectively.
• Support sales activities by handling RFP documentation.
• Provide administrative support aligning with business goals.
• Assist in coordinating events to promote the hotel.
• Support event planning activities, including invoicing.
• Create menu designs and table plans for events.

Skills

Customer service focus

Administrative experience

Strong organizational skills

Great IT skills

Creativeness

Job description

The Manchester Deansgate Hotel is on the lookout for a dynamic Sales Administrator. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

Responsibilities

• Client Coordination & Scheduling: Managing the administrative side of client enquiries, including scheduling property show rounds, organising appointment and ensuring all client information is accurately recorded. A strong focus on customer service and prior administrative experience would be beneficial.
• Sales Support & Documentation: Supporting proactive sales activity by managing RFP documentation, tracking deadlines and ensuring all submissions are accurate and completed on time. At least 1 year of experience in the hospitality industry would be a perk!
• Strategic Administration: Providing administrative support to help deliver both new direct and pipeline business in line with the Hotel’s commercial needs and budgets. Strong organisational and planning skills, with the ability to support strategies that align with business goals.
• Event & Appointment Coordination: Assisting with the administration and coordination of networking events and appointments to promote The Manchester Deansgate as a Hotel of choice. Familiarity with corporate and conference market segments is advantageous.
• Supporting Event Planning: You will act as a support for our events by coordinating some of the smaller events, supporting with the invoicing and chasing accounts to ensure everything is processed smoothly. Great IT skills are a must for this role – you will be working across multiple systems and ensuring data is accurate!
• Creative Planning: You will support to create items such as menu designs and table plans for our events – having a passion for creativeness and ability to execute this is a huge benefit!

Benefits

• Financial security – Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first‑aiders

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.