Sales Administrator: Order Processing & Customer Support

Nicholas Associates Group Limited; Scarborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Nicholas Associates Group Limited is recruiting for an Administrator to join the busy North Yorkshire Hub on the outskirts of Scarborough. The role focuses on order processing, customer communication and supporting the sales team in a fast-paced environment.

As a Sales Administrator you will enter orders, check details, update customer records and liaise with internal departments. Full-time temporary contract running until January 2027 with an immediate start for the right candidate.

Qualifications

• Previous experience in an Administrator, Sales Administrator, Order Processing or Customer Service role
• Excellent attention to detail and high level of accuracy
• Strong organisational and time management skills
• Confidence using Microsoft Office and computerised systems
• Professional and reliable approach to work
• Ability to work independently and as part of a team

Responsibilities

• Accurately entering and processing customer orders into the internal system
• Checking order details and ensuring all information is correct
• Liaising with customers and internal departments regarding orders and queries
• Providing day-to-day administration support to the sales team
• Updating and maintaining customer records and order information
• Monitoring order progress and communicating any delays or issues
• Preparing and maintaining relevant documentation and paperwork
• Responding professionally to email and telephone enquiries
• Ensuring all administration tasks are completed accurately and within deadlines
• Supporting the wider team with general office and administrative duties as required

Skills

Order processing

Customer communication

Data entry

Microsoft Office

Tools

Microsoft Office Suite

Job description

Nicholas Associates Group Limited is recruiting for an Administrator to join the busy North Yorkshire Hub on the outskirts of Scarborough. The role focuses on order processing, customer communication and supporting the sales team in a fast-paced environment.

As a Sales Administrator you will enter orders, check details, update customer records and liaise with internal departments. Full-time temporary contract running until January 2027 with an immediate start for the right candidate.