Sales and Customer Service Executive | Jobs in Telford

Prince Personnel; Telford; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

Join a dynamic and supportive team at a leading market manufacturer in Telford as a Sales and Customer Service Executive. This permanent position involves engaging with customers to convert quotations into sales and strengthen relationships. Ideal candidates will bring at least 3 years of relevant experience along with excellent communication skills, a passion for sales, and the ability to perform under pressure. This role offers hybrid working options and opportunities for personal development in a thriving environment.

Benefits

Charitable initiatives

National fundraising activities

Qualifications

• Minimum 3 years in sales and customer service roles with similar responsibilities.
• Excellent telephone manner and communication skills at all levels.
• Confident sales ability with a clear pitch and administrative follow-through.

Responsibilities

• Handle enquiries from new and existing customers.
• Convert quotations into sales through proactive customer engagement.
• Manage key accounts and perform related administrative duties.

Skills

Customer Focus

Sales Ability

Communication

Organisation

Time Management

Education

GCSEs in Maths and English (grade C or above)

Tools

Microsoft Office

Job description

Sales and Customer Service Executive – Aftermarket Department

Area: Telford

Job type: Permanent

Salary: £24,000 – £26,000 DOE

Hours: Monday – Friday, 37.5 hours per week – hybrid working available

Reference: DE26599

Date added: Wednesday, 11th Jun 2025

Are you a driven, organised, and customer-focused individual with a passion for sales and service? This is your opportunity to join a market-leading UK manufacturer based in Telford. With a strong reputation built over five decades and continued growth through innovation and acquisitions, this company offers a dynamic and supportive environment with real opportunities for personal and professional development.

This role is part of a growing department within a fast-paced organisation that values collaboration, initiative, and customer excellence. Employees benefit from charitable initiatives, national fundraising activities, and the chance to nominate causes for support.

Responsibilities include:

• Handle enquiries from new and existing customers, from quotation to order receipt, processing, and work order generation.
• Provide accurate advice on product availability, pricing, and full service of products.
• Convert quotations into sales through proactive customer engagement.
• Develop new customer relationships to grow sales.
• Manage key accounts and perform related administrative duties.
• Support continuous improvement in customer service, quotation and order processing, and conversion rates.
• Contribute to the growth of a rapidly expanding department.

Skills and experience:

• Minimum 3 years in sales and customer service roles with similar responsibilities.
• Proficient in Microsoft Office applications.
• GCSEs in Maths and English (grade C or above).
• Excellent telephone manner and communication skills at all levels.
• Strong organisational and time management skills.
• Confident sales ability with a clear pitch and administrative follow-through.
• Self-sufficient, motivated, and able to perform under pressure.
• Receptive to feedback and eager to grow with the role.

This role offers more than just sales; it’s an opportunity to make a real impact within a growing team that values continuous improvement and employee wellbeing. If you're ready to advance your career in a high-performance environment, we’d love to hear from you.

The application process:

We support our clients in creating an inclusive and diverse workforce. If you require accessibility adjustments during the application process, please inform us early. We will review your details and respond within 72 working hours. If you don’t hear from us, your details will not be retained, but we encourage you to apply for future roles. Best wishes in your job search.

Current vacancies include:

• Salary: £50,000 – £65,000 + Bonus + Benefits (Ref DE26568, First advertised: 10th Jun 2025)