Sales Administrator

Quaker Houghton; West Bromwich; On-site; GBP 22,000 - 30,000; Full time

Job summary

Quaker Houghton is seeking a Sales Administrator to join their Customer Support team in West Bromwich. This role involves ensuring excellence in customer service through efficient processing of orders and supporting management in administrative tasks. The ideal candidate will possess strong sales administration experience and proficiency in Microsoft Office, contributing to furthering the company's commitment to customer satisfaction.

Benefits

Competitive pay

2 annual days paid volunteering leave

Continuous training tools for all seniority levels

Qualifications

• Minimum of GCSE’s in Maths and English required.
• Extensive experience in a similar sales administration role.
• Competent in the use of Microsoft office.

Responsibilities

• Process customer orders in accordance with Quality Processes.
• Support Commercial Team in generation and preparation of quotations.
• Maintain and process Consignment Stock Customer Agreements.

Skills

Administration

Customer Service

Microsoft Office

Education

GCSEs in Maths and English

Tools

Sage 1000

Job description

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At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do.

As Sales Administrator, you will work as part of the Customer Support team in Ultraseal, you will be offering administrative support in Customer Service.

A key role in our company goal to continue to exceed customer expectations

Tasks

• To process customer orders in accordance with Quality Processes.
• Completion of Contract Review Process.
• Maintaining and processing Ultraseal Consignment Stock Customer Agreements plus Customs Database encapsulating Imports, Exports and PVA reports, .
• Supporting Commercial Team in generation, recording and preparation of quotations.
• Distribution of MSDS as per customer requirements.
• Compliance with all site EHS and Quality Policies and Procedures.

Requirements

• Minimum of GCSE’s in Maths and English required.
• Extensive experience in a similar sales administration role.
• Competent in the use of Microsoft office.
• Experience of using Sage 1000 preferable.
• Competitive pay.
• 2 annual days paid volunteering leave.
• QH University: Continuous training tools for all seniority levels.

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Join the team and let's innovate for a better future!