Sales Administrator

Halecroft Recruitment; Stretford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Service Administrator to join their dynamic team. The ideal candidate will thrive in a fast-paced environment, providing outstanding customer service and assisting in the full supply chain process. Must have at least 2 years of relevant experience and strong communication skills.

Qualifications

• Minimum 2 years experience in customer service.
• Confident communicator with strong interpersonal skills.
• Highly organized with a logical approach.

Responsibilities

• Deliver exceptional customer service.
• Manage delivery schedules and customer orders.
• Resolve order-related issues and handle queries.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Education

General Education Standard

Tools

Microsoft Excel

Job description

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Direct message the job poster from Halecroft Recruitment

Associate Director @ Halecroft Recruitment | People Solutions & Talent Delivery

Customer Service Administrator

Due to continued growth, an exciting opportunity has arisen to join a dynamic Customer Services Team.

This role is ideal for someone who thrives in a fast-paced environment, enjoys variety, and is passionate about providing outstanding customer service. You’ll be working closely with both customers and internal teams, supporting the full supply chain process and helping to build long-term, trusted relationships.

Key Responsibilities:

• Delivering a proactive and exceptional level of customer service.
• Supporting customer deliveries by processing and tracking customer orders.
• Managing delivery schedules and resolving any order-related issues.
• Providing quotations and cost estimates.
• Handling customer queries and offering effective solutions.

Skills & Experience Required:

• Minimum 2 years’ experience in a similar office-based customer service role.
• Confident communicator with strong interpersonal skills.
• Highly organised with a logical approach to work.
• Comfortable using Microsoft Excel; ERP system experience is a bonus.
• Strong problem-solving and analytical abilities.
• Team-oriented and able to work collaboratively across departments.
• A good standard of general education.

Employment Type: Full Time | Permanent

Ready to make an impact?

If you’re an organised, customer-focused individual looking to join a forward-thinking company with a supportive team culture, we’d love to hear from you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Manufacturing, Textile Manufacturing, and Apparel Manufacturing

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