Sales Administrator

Options Resourcing Ltd; Southam CP; On-site; GBP 22,000 - 27,000; Full time

Job summary

A reputable engineering company in Southam is seeking an Internal Sales Administrator to provide first-class customer service. You will be responsible for order processing, quote preparation, and supporting the sales team. The ideal candidate has experience in a sales administration role and is proficient in Microsoft Office. The company offers a salary up to £27,000, private medical insurance, and a bonus based on company performance.

Benefits

Private Medical Insurance

Annual Bonus based on performance

31 Days Holiday

Company sick pay scheme

Auto-enrolment Pension

Qualifications

• Experience in sales administration or customer service in a technical/engineering environment.
• Confident with Microsoft Office tools (Word, Excel, Outlook).
• Highly organised with excellent communication skills.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Prepare quotations and process orders.
• Maintain accurate customer records and support marketing activities.

Skills

Customer-focused communication

Sales administration experience

Microsoft Office expertise

Adaptability and proactivity

Tools

Sage 200

Job description

Overview

Are you a passionate Sales Administrator looking for a new role? Do you want to work for a highly reputable engineering company based in Southam? If so, this could be the perfect role for you!

We are currently recruiting on behalf of our client, a well-established and reputable engineering company, for an enthusiastic Internal Sales Administrator to join their busy team in Southam. As an Internal Sales Administrator, you will act as the first point of contact for customers, providing first-class service and ensuring smooth sales order processing. You will support the sales team with administration, quotation preparation, order processing, and aftersales care.

Responsibilities

• Being the first point of contact for customer enquiries (phone & email)
• Preparing quotations, processing orders, invoices and dispatch paperwork
• Tracking quotations and following up with customers
• Coordinating deliveries and export documentation (UK & overseas)
• Liaising with suppliers regarding prices and lead times
• Providing basic technical support and resolving customer queries
• Maintaining accurate customer files and records
• Supporting marketing activities, website updates and exhibitions when required
• Covering colleagues during holidays/absence

Skills/Experience

• The successful candidate will ideally have experience in a sales administration, customer service, or internal sales role within a technical/engineering environment.
• Confident with Microsoft Office (Word, Excel, Outlook)
• Experienced with Sage 200 (desirable, not essential)
• Highly organised, methodical and able to prioritise workload
• Customer-focused with excellent communication skills
• Adaptable, proactive, and a team player

Benefits

• Salary up to £27,000
• Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours
• Private Medical Insurance after successful completion of a 6-month probationary period
• Annual Bonus - Company performance based
• 31 Days Holiday (inclusive of Bank Holidays)
• Company sick pay scheme
• Auto-enrolment Pension

Apply Today

If you are a motivated administrator with strong customer service skills looking for a new challenge with a leading engineering company, we'd love to hear from you