Sales Administrator

Portakabin limited; Liverpool City Region; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading company in modular building solutions is seeking a Sales Administrator in Liverpool. This role involves managing customer inquiries, supporting business development initiatives, and ensuring exceptional customer experience. The ideal candidate will be organized, detail-oriented, and possess strong communication skills. Benefits include a competitive salary, commission structure, and opportunities for professional development.

Benefits

Competitive Commission Structure

25 days annual leave plus bank holidays

Option to buy 5 days of annual leave

Contributory pension

Fully funded professional qualifications and membership

Annual volunteering day off

Qualifications

• Strong customer service focus and relationship-building experience.
• Highly organized and detail-oriented administrator.
• Proficient in using internal systems like SAP and CRM.

Responsibilities

• Support Area Hire Manager by processing orders and managing customer inquiries.
• Conduct targeted calling campaigns to develop customer relationships.
• Ensure customer satisfaction through effective communication and timely responses.

Skills

Customer service

Business development

Organizational skills

Communication

Tools

SAP

CRM

Job description

Role: Sales Administrator

Salary: £24,000k - £27,000k + Commission, OTE £32-£35k

Role based:Liverpool

We have an exciting opportunity for a highly detailed, customer-focused, exceptionalSales Administratorto join our Commercial team in Merseyside. As a Sales Administrator, you will play a crucial role in developing and promoting our hiring business. Reporting to the Commercial Manager, you will support the Area Hire Manager in achieving KPIs and ensuring an exceptional customer experience.

You will be highly organised, driven, tenacious, a self-starter, confident, and reliable. Experienced in business development, customer service and sales (office based). You will be working in a supportive environment with positive and helpful colleagues.

Relationship building is key to this role!

Your remit will also include carrying out targeted calling campaigns and contacting prospective customers as part of a structured business development approach to calls, using a blend of resources - the aim being to develop relationships with both existing and new customers and, above all, creating new sales opportunities. Confidence and knowledge is key.

As a Sales Administrator, you will:

Be experienced administrator in processing orders, completing credit checks, creating contracts, prepare quotation packs that reflect the customers’ requirements. Being detailed oriented is key for this role.*

*Manage busy diaries and keeping the Area Hire Manager up to date with information they require.

*Be focused on customer needs and satisfaction and deal effectively with their requests in a timely manner.

*Have strong administrative experience gained in a customer service environment.

*Carry out structured business development, local and national campaigns, including “cold calling” within the area designated, in order to achieve order targets.

*Complete a customer care programme to ensure maximum satisfaction, continuity of business and maximise referral opportunities.

*Effectively use internal systems (SAP, CRM) to ensure customer information is kept up to date and systems are aligned.

*Directed liaise with Service Manager with regard to refurbishment, fitting out, deliveries, rectifications and terminations.

Essential Experience

Is highly organised and detailed oriented,* works at pace, a self-starter, confident, and reliable.

*Has strong Customer experience developing relationships with clients over the telephone.

*Continually identify new prospects and develop existing client relationships through structured business development calls.

*Has dedication to the customer experience and satisfaction.

*Listens, consults others, and communicates proactively.

*Accepts and tackles demanding goals with enthusiasm.

*Has a good level of literacy and numeracy competency.

*Can build a wide and effective network of contacts inside and outside the organisation.

A Full UK Driving Licence – to support occasional travel for training and within region meetings at our neighbouring branches.*

For a full list of the role responsibilities and essential criteria please click here

Benefits & Opportunities

*Competitive Commission Structure

*25 days annual leave plus bank holidays

*Option to buy 5 days of annual leave

*Contributory pension

*Fully funded professional qualifications and membership

As a Portakabin Employee, youwill also be able toaccess a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications!There is alsoa greatopportunity for career progression within Portakabin.

For a full list of the benefits please follow the link.

Why Portakabin?

Portakabin employs more than 2,000 people across ten European countries with our head office and primary manufacturing facility located in York UK.

As innovators in the science of building, we provide modular buildings for hire and sale, as well as supplying refurbished buildings and construction site accommodation. We deliver building solutions for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on [e-mail]