Sales Administrator

MacStaff; East Hampshire; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

An established company specializing in bespoke products is seeking a Sales Administrator in Cranleigh, Surrey. The role involves managing sales administration, logistics planning, and maintaining customer relationships. Candidates should have strong communication and organizational skills along with proficiency in MS Office, particularly Excel. This position offers a competitive salary, benefits, and a potential for hybrid working arrangements upon successful completion of the probation period.

Benefits

NEST Pension

Parking on site

28 days annual leave

Qualifications

• Previous experience in a diverse and busy administrative role.
• Excellent communication skills, spoken and written.
• Advanced user of MS Office, in particular Excel.

Responsibilities

• Management of database and customer records.
• Planning and organising logistics.
• Interface with customers and processing orders.

Skills

Communication skills

Organizational skills

Attention to detail

Proactivity

Self-motivated

Tools

MS Office

Job description

Sales Administrator – up to £35,000 per annum plus benefits

Location: Cranleigh, Surrey

Newly created and unique role, reporting to the UK Sales Director, the job holder will be responsible for Sales Administration, along with the smooth operation and running of our small UK office. You will be a key interface with customers, couriers, warehousing and distribution, and in constant contact with our Head Office and manufacturing plant in Southeast Europe. This is a role demanding focus, attention to detail, outstanding communications and an ability to work closely with the Sales Director, and the wider team overseas. There is potential for some flexibility with working hours and, some remote working once a probationary period has been successfully completed.

Main Tasks and Responsibilities: Sales Administrator / Office Manager

• Management of our database and customer records
• Managing systems and records to ensure they are accurate and up to date
• Planning and organising logistics, ensuring delivery of products and samples from factory to customer via our UK warehouse and distribution hubs
• Interface with customers, directing new enquiries and drafting quotes, processing orders
• Placing corresponding orders with the factory
• Receiving and making calls, sending and receiving emails and carrying out the appropriate actions required
• Forecasting and stock control
• General office management to ensure smooth operation and running of the UK office
• Continuous improvement – constantly looking to improve our processes and procedures to maximize efficiency

Qualifications and Experience/Applicant Requirements: Sales Administrator / Office Manager

• Previous experience in a diverse and busy administrative role
• Excellent communication skills, spoken and written
• Advanced user of MS Office, in particular Excel
• Highly organised
• Detail orientated, proactive
• Self motivated, confident working alone/with minimal supervision whilst staying connected with a collaborative team

Salary and Benefits: Sales Administrator / Office Manager

Up to £35k; NEST Pension; Parking on site; 28 days annual leave (including statutory holiday dates); Hybrid working upon completion of probationary period; Working hours Monday to Friday, 9am to 5pm (some flexibility with start and finish times); Full time (some flexibility in terms of reduced hours, provided a minimum of 30 hours per week); Location – working from offices based in Cranleigh (potential for remote working following the successful completion of probation period and as the business needs allow)

The Employer:

For over 30 years we have been supplying our customers with bespoke and new products that support established brands including some household names. Manufacturing the highest quality products in various materials, we combine unique design with functionality and convenience. Our goal is to provide unrivalled service alongside outstanding products, ensuring long term partnerships with happy customers to continued and mutual success.