Sales Administrator

Preferred Title; Basingstoke; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company in Marketing Services is seeking a Sales Administrator to join their Basingstoke office. This role involves supporting the sales team by managing customer inquiries, preparing quotes, and maintaining CRM systems. Candidates should excel in communication, organization, and customer service. Competitive salary and benefits offered.

Benefits

20 days holiday plus bank holidays

Medical, dental, and life insurance

Qualifications

• Demonstrable experience in a similar role.
• Excellent communication skills and a confident phone manner.
• Good working knowledge of CRM and ERP systems.

Responsibilities

• First point of contact for incoming enquiries.
• Prepare accurate quotations and check order details.
• Update and maintain CRM and ERP systems.

Skills

Communication

Organizational skills

Customer service

Problem solving

Tools

CRM systems

ERP systems

Job description

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Are you a highly organised and proactive administrator who thrives on taking responsibility and enjoys building relationships over the phone? This Sales Administrator opportunity offers asupportive working environment in a well-established and growing business with benefits including medical, dental, and life insurance.

Were looking for a confident and capable person to join a busy and friendly team in Basingstoke. If you're someone who loves making sure everything runs like clockwork, has a natural flair for customer service, and enjoys being the go-to person for both colleagues and clients we want to hear from you.

What Youll Be Doing As Sales Administrator

• Being the first point of contact for incoming enquiries by phone and email
• Keeping customers informed on their orders, from initial enquiry through to delivery
• Preparing accurate quotations and checking order details to ensure everything aligns
• Supporting the Sales Team and ensuring theyre up to speed on any updates
• Updating and maintaining CRM and ERP systems with accurate customer data
• Coordinating export documentation and compliance (experience a bonus but not essential)
• Handling return requests and resolving issues in a professional and timely manner
• Managing the company switchboard and supporting other departments where needed
  
  

What Were Looking For In a Sales Administrator

• Demonstrable experience in a similar sales support or administrative role
• Excellent communication skills and a confident phone manner
• Strong organisational skills youre someone who spots the detail and meets deadlines
• A proactive, solutions-focused approach you like to take ownership
• Good working knowledge of CRM and ERP systems
• Comfortable juggling multiple tasks while keeping calm under pressure
• Experience with export paperwork or controls? Thats a big plus!
  
  

Whats On Offer

• Competitive salary of £30,000£35,000 depending on experience
• 20 days holiday plus bank holidays
• Medical, dental, and life insurance
  
  

This is a full-time, office-based role where youll play a key part in keeping the sales operation running smoothly and ensuring customers receive an excellent service every step of the way.

If this sounds like the Sales Administrator opportunity for you, click the apply link online and send an updated copy of your CV today!

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Marketing Services

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