Sales Administrator

Ascendant Recruitment; Aylesbury; On-site; GBP 32,000; Full time

Job summary

A well-established manufacturer seeks a Sales Administrator in Aylesbury to provide key support to their Sales Team. The role involves managing orders, supporting B2B customer queries, and maintaining CRM records. Ideal candidates are organized communicators with ERP experience.

Qualifications

• Experience with ERP systems and CRM platforms is essential.
• Strong verbal and written communication skills.
• Highly organized and attentive to detail.

Responsibilities

• Monitoring sales inbox and processing customer orders.
• Raising quotes and generating invoices.
• Providing customer support and stock availability information.

Skills

Organization

Communication

Attention to Detail

Flexibility

Proactivity

Tools

ERP Systems

CRM Platforms

Job description

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Sales Administrator
Aylesbury - Rabans Lane Industrial Area
Permanent – Full Time

£31,500 per annum

Our client, a well-established and successful manufacturer of high-quality components, is seeking an experienced Sales Administrator to join their friendly and professional team. This is a fantastic opportunity to contribute to the continued success and growth of the business, providing key support to the Sales Team and exceptional service to B2B customers.

Key responsibilities as a Sales Administrator will include but are not limited to:

• Monitoring the sales inbox and accurately inputting customer orders using the ERP system.
• Answering and handling incoming tele calls in a professional manner.
• Raising quotes and processing purchase orders to create sales orders.
• Generating customer invoices and resolving any invoice-related queries.
• Responding to customer queries via and email, offering solutions aligned with business goals.
• Providing stock availability information using ERP and internal systems.
• Maintaining accurate and up-to-date records in the CRM system.
• Keeping customers informed about their orders and communicating any issues proactively.
• Supporting the Sales Team with quotations (up to £5,000 in value).
• Learning and understanding stock management procedures.
• Monitoring stock levels and overseeing stock control.
• Placing stock orders with the Head Office in Germany and liaise with them on lead times and updates.
• Carrying out general administrative support as required.

To be a successful Sales Administrator you must be:

• Highly organised with excellent attention to detail.
• A strong communicator, both verbal and written.
• A quick learner with the desire to gain product and technical knowledge.
• Comfortable working in a small, close-knit team, demonstrating flexibility and a proactive attitude.
• Experienced with ERP systems, stock control, and CRM platforms.
• Experienced in providing excellent service to B2B customers.

If you feel you have what it takes to be the Sales Administrator, please apply today because we would love to hear from you!

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Ascendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit ascendantrecruitment.co.uk