Sales Administration & Receptionist

The Dark Horse; Denaby Main; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Administration and Receptionist to enhance their sales operations. This role is pivotal in providing exceptional administrative support while being the welcoming face for visitors. You'll manage reception duties, coordinate with the sales team, and handle various administrative tasks. If you thrive in a fast-paced environment and possess strong organisational skills, this is the perfect opportunity for you to shine. Join a friendly and supportive workplace that values your contributions and offers a competitive salary along with generous holiday benefits.

Benefits

Competitive salary

25 days holiday plus bank holidays

Pension scheme

Friendly and supportive work environment

Qualifications

• Proven experience in reception or administrative roles, ideally with sales exposure.
• Strong organisational skills and high attention to detail.

Responsibilities

• Manage reception duties and provide administrative support to the sales team.
• Process sales orders and maintain customer databases.

Skills

Administrative Support

Communication Skills

Organisational Skills

Microsoft Office Suite

Problem-Solving Skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Location: Doncaster, UK

Contract Type: Full-time, Permanent

Are you a highly organised, friendly, and proactive individual with a passion for providing excellent administrative support and a welcoming first impression? Do you thrive in a fast-paced environment and enjoy juggling multiple tasks? If so, we have the perfect opportunity for you!

About Monocon is a leading supplier of refractories and engineering solutions to the steel industry. We are dedicated to delivering high-quality products and services that enhance the efficiency and productivity of our clients. Our team of experts utilise cutting edge technology and industry knowledge to meet the demanding needs of the steel industry.

The Role

We are seeking a dynamic and enthusiastic Sales Administration and Receptionist to join our team. This dual role is crucial in ensuring the smooth operation of our sales department and providing a positive and professional experience for all visitors and callers. You will be the first point of contact for our company and will play a vital role in supporting our sales team to achieve their targets.

Key Responsibilities

Reception Duties:

1. Be the welcoming face and voice of Monocon, greeting visitors and answering telephone calls in a professional and friendly manner.
2. Manage the reception area, ensuring it is tidy and presentable at all times.
3. Direct visitors to the appropriate person or department.
4. Manage incoming and outgoing mail, couriers, and deliveries.
5. Maintain visitor logs and security procedures.
6. Assist with booking meeting rooms and arranging refreshments.
7. General administrative tasks such as photocopying, scanning, and filing.

Sales Administration Duties

1. Provide comprehensive administrative support to the sales team.
2. Process sales orders accurately and efficiently.
3. Maintain and update customer databases.
4. Prepare sales-related documents, such as quotations, proposals, and reports.
5. Assist with the preparation of sales presentations and marketing materials.
6. Track sales performance data and provide reports as required.
7. Coordinate sales team meetings and take minutes.
8. Manage and order office supplies for the sales team.
9. Liaise with other departments (e.g., finance, marketing, operations) to ensure smooth sales processes.
10. Handle sales-related enquiries and provide excellent customer service.
11. Assist with other ad-hoc administrative tasks as required.

Skills And Experience

1. Proven experience in a reception or administrative role, ideally with some exposure to sales administration.
2. Excellent communication skills, both written and verbal, with a professional and friendly telephone manner.
3. Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
4. High level of accuracy and attention to detail.
5. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
6. Ability to work independently and as part of a team.
7. A proactive and can-do attitude with a willingness to learn.
8. Excellent problem-solving skills.
9. A positive and professional attitude.

Benefits

1. Competitive salary
2. 25 days holiday plus bank holidays
3. Pension scheme
4. Friendly and supportive work environment

To Apply

If you are a motivated and enthusiastic individual looking for a rewarding and varied role, we would love to hear from you! Please submit your CV and a covering letter outlining your relevant experience and why you are interested in this position to Lesley Staniforth.

Closing Date for Applications: 23rd June 2025

We are an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.