Sales Account Manager - UK & Denmark

TrueCommerce (Coventry) Limited; Glasgow; Remote; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic sales team as a Sales Account Manager in a remote role, where your passion for customer care and relationship building will shine. This position offers unlimited earning potential and opportunities for growth while working with an established global supply chain network. Your role will involve maintaining customer satisfaction, conducting effective sales presentations, and ensuring all opportunities are updated in the CRM. If you thrive on change and enjoy solution selling, this is the perfect opportunity for you to make a real impact in the lives of customers and drive your career forward.

Benefits

Competitive benefits

Career development

Recognition programs

Qualifications

• 2-4 years of experience in customer management and solution selling.
• Strong closing skills and exceptional listening abilities.

Responsibilities

• Maintain high sales activity and build a robust sales funnel.
• Proactively contact customers to discuss improvements.

Skills

Customer Relationship Management

Sales Skills

Problem-Solving Skills

Organizational Skills

Fluency in German

Fluency in English

Tools

NetSuite

Job description

Our Sales Team is growing and creating new opportunities! TheSales Account Managerrole focuses on retaining and growing the assigned SMB customer base. If you have a genuine desire to care for customers and want to join an organization with UNLIMITED EARNING POTENTIAL, a path for growth, and build relationships with TrueCommerce's existing clients - this is the role for you!

This is a REMOTE OPPORTUNITY and the candidate must be fluent in German & English.

We value our employees with competitive benefits, career development, recognition programs and more!

As a Sales Account Manager, you will:

• Maintain an acceptably high level of sales activity.
• Build and maintain a robust sales funnel.
• Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
• Conduct effective sales presentations via telephone with current customers.
• Highly responsive to customer requests via email and tasks.
• Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
• Be an advocate for the customer both internally and externally.
• Ensure customer satisfaction to the best of your ability and get ahead of issues early.
• Continually update CRM (NetSuite) with notes and activities.

Requirements for success:(2-4 years)

• A genuine desire to build relationships with existing customers
• Strong preference for an individual with previous existing customer management experience
• Enjoys proactively reaching out to customers to recommend new solutions
• This individual enjoys solution selling and thrives on change
• Strong closing and customer service-related skills
• Strong phone/video skills, exceptional listening skills and above average problem-solving skills
• Proven ability in building client rapport
• Strong organizational skills with an attention to detail
• Working knowledge of EDI a plus

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Sainsbury’s, ASDA, Travis Perkins, Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.