Sales Account Manager

BNP Paribas Group; Swindon; On-site; GBP 27,000 - 31,000; Full time

Job summary

Arval BNP Paribas offers an exciting opportunity for an Account Manager within their Mid Market Account management team. You will manage public sector corporate customers, ensuring excellent service and problem-solving. The role provides opportunities for growth and comes with a competitive salary and comprehensive benefits package, including private medical coverage and generous holiday leave.

Benefits

Private medical cover

Company pension with up to 10% contribution

Discounts on products and services

Paid volunteering days

On-site gym

Subsidised restaurant

Qualifications

• Excellent telephone manner.
• Experience in a fast-paced environment.
• Demonstrates ownership and professionalism.

Responsibilities

• Manage a portfolio of customers.
• Deliver top quality customer service.
• Build solutions and solve problems.
• Manage overdue debts and rectify discrepancies.

Skills

Customer service

Problem solving

Professional communication

Job description

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

An exciting opportunity to join an established team within part of our Mid Market Account management team, you will be responsible for supporting the provision of company cars and light commercial vehicles to our public sector corporate customers.

This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles. This role also offers opportunity to upskill internally whilst learning about the different sales channels we have on offer at Arval.

Some of your key responsibilities will include:

• Responsible for your own portfolio of customers
• Offering and delivering top quality customer service
• Building a solution and problem solving to deliver the best possible service to our customers
• Managing overdue debts, calling customers to rectify any discrepancies.

What we’re looking for:

We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.

You’ll also be able to demonstrate:

• Professional but personal people skills
• Outstanding ownership & problem solving ability

The package

We offer a basic starting salary of up to £31,000 OTE. A basic of up to £27,000 and a core commission element of £4,000. On top of this figure, over-performance can result in an additional £3,000 commission payment.

We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Please reach out to Sarah Casey for an overview. Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

• Telephone interview our Talent Acquisition team
• 1 hour meeting with the hiring panel, which will include a competency-based interview

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.