Sales Account Manager

4Way Recruitment; Kettering; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Vehicle provided

25 days holiday plus bank holidays

Job summary

4Way Recruitment Ltd in Kettering is recruiting an Account Manager for a fire protection provider. You will manage a portfolio of key customer accounts, driving maintenance, upgrades and new installations while ensuring compliance with fire safety legislation.

This role offers an uncapped commission and a company vehicle, with a base salary of £30,000 and OTE over £40,000, plus 25 days holiday. You will build relationships, forecast pipelines and grow revenue across UK customers.

Qualifications

• Proven experience in account management, business development or customer relationship management.
• Strong commercial awareness with a track record of revenue growth and customer retention.
• Able to manage a diverse customer portfolio and influence stakeholders at every level.
• Desirable: knowledge of fire protection, fire suppression or related industry.

Responsibilities

• Build long-term relationships with existing customers as their trusted advisor and main contact.
• Win contract growth across maintenance, servicing, remedial works, system upgrades and new installations.
• Run regular account reviews covering service performance, compliance requirements and future opportunities.
• Keep an active sales pipeline and deliver against monthly, quarterly and annual revenue, margin and activity targets.
• Give accurate weekly forecasts, pipeline updates and account performance reports.
• Develop strategic account plans to support long-term customer growth.
• Support contract negotiations, renewals and pricing discussions.
• Attend customer meetings, site visits and presentations to promote the company's services.
• Work with the operations, engineering and compliance teams to keep service delivery smooth.
• Identify and resolve customer concerns quickly, protecting satisfaction, retention and renewals.
• Look for cross-selling opportunities across the wider business.
• Keep customer documentation, reports, quotations and contract information accurate.
• Support the mobilisation and onboarding of new contracts where needed.
• Keep your knowledge of fire suppression systems, legislation and market developments up to date.

Skills

Account management

Business development

Customer relationship management

Revenue growth

Stakeholder influence

UK driving licence

Job description

Account Manager, Uncapped Commission & Vehicle Provided

Location of works: Kettering

Industry: Fire Protection | Fire Suppression

Salary and Benefits – Account Manager

• Basic salary of £30,000
• Uncapped commission structure, with OTE of £40,000+
• Vehicle provided
• 25 days holiday plus bank holidays

About Our Customer

A specialist fire protection provider, established for over 10 years and serving thousands of customers across the UK, is recruiting an Account Manager in Kettering. You will manage and grow a portfolio of key customer accounts as their main point of contact, developing opportunities across maintenance, remedial works, system upgrades and new installations while keeping customers compliant with fire safety legislation.

Key Responsibilities – Account Manager

• Build long-term relationships with existing customers as their trusted advisor and main contact
• Win contract growth across maintenance, servicing, remedial works, system upgrades and new installations
• Run regular account reviews covering service performance, compliance requirements and future opportunities
• Keep an active sales pipeline and deliver against monthly, quarterly and annual revenue, margin and activity targets
• Give accurate weekly forecasts, pipeline updates and account performance reports
• Develop strategic account plans to support long-term customer growth
• Support contract negotiations, renewals and pricing discussions
• Attend customer meetings, site visits and presentations to promote the company's services
• Work with the operations, engineering and compliance teams to keep service delivery smooth
• Identify and resolve customer concerns quickly, protecting satisfaction, retention and renewals
• Look for cross-selling opportunities across the wider business
• Keep customer documentation, reports, quotations and contract information accurate
• Support the mobilisation and onboarding of new contracts where needed
• Keep your knowledge of fire suppression systems, legislation and market developments up to date

Skills and experience – Account Manager

• Proven experience in account management, business development or customer relationship management
• Strong commercial awareness, with a track record of revenue growth and customer retention
• Able to manage a diverse customer portfolio and influence stakeholders at every level
• Full UK driving licence and willingness to travel nationally
• Desirable: experience in fire protection, fire suppression, fire safety or a related industry
• Desirable: knowledge of commercial kitchen fire suppression systems and relevant fire safety legislation
• Desirable: experience with hospitality, restaurant, healthcare, education or multi-site customer portfolios
• Desirable: understanding of service contracts, compliance inspections and lifecycle asset management

Why Join this Company?

• Market Position: A fire suppression specialist with over 10 years in the industry and thousands of customers across the UK.
• Work Culture: Close collaboration between account management, operations, engineering and compliance, with an uncapped commission structure and a focus on service excellence and continuous improvement.

If you're an experienced Account Manager based in or near Kettering, this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development.