Sales/Account Manager

Universal Business Team; England; Hybrid; GBP 35,000; Full time

Job summary

A leading supplier of office and educational products is seeking a Sales Account Manager to oversee a portfolio of existing customers while developing new business opportunities. The role emphasizes building customer relationships, understanding their needs, and promoting key product ranges such as office supplies and furniture. A competitive salary of £35,000 per annum plus bonuses is offered, along with structured support and ongoing development opportunities. Flexibility for term-time working is also available.

Benefits

Competitive salary with bonus scheme

Flexibility for term-time working

Ongoing training and career progression

Strong internal support

Qualifications

• Strong telephone communication skills and confidence in making outbound calls.
• Ability to build rapport and engage effectively with customers.
• Organised and methodical approach to daily tasks and follow-up actions.
• Target-driven with previous telesales or account management experience (desirable).
• Knowledge of office products or education supplies (advantageous).

Responsibilities

• Develop and expand sales with existing customers and promote key ranges.
• Make proactive outbound calls to convert prospects into trading accounts.
• Attend the team meeting daily and conduct outbound calls.
• Maintain accurate notes and records of all interactions.
• Send weekly e-shots and review product gaps.

Skills

Strong telephone communication skills

Ability to build rapport

Organised and methodical approach

Target-driven

Knowledge of office products

Job description

Job Advert: Sales Account Manager Office & Education Supplies (Full Time or Term Time)

Location: Loughborough
Salary: £35,000 per annum + Bonus
Hours: This is a full-time equivalent role, and applications from candidates seeking term-time working will also be considered (pro rata)

Do you thrive on meaningful conversations and enjoy understanding customer needs?
Are you motivated by targets and results, with the confidence to build long-term relationships?

If this sounds like you, a leading supplier of office and educational products is looking for a Sales Account Manager to join their dynamic team. This role offers the perfect blend of stability and challenge, combining account management with proactive new business development.

About the Company

This well-established, family-run business has earned a reputation for reliability, competitive pricing, and exceptional service. They supply schools, commercial organisations, and public sector clients with everything from office products and furniture to print solutions and classroom essentials.

What s the role about?

As Sales Account Manager, you ll take ownership of a portfolio of established customers while actively reaching out to new prospects to convert them into trading accounts. You ll focus on building rapport, understanding customer needs, and promoting key product ranges such as Paper, Furniture, and Classroom Supplies. Daily routines are structured to help you succeed, with clear targets and strong internal support.

Key Responsibilities

• Account Growth: Develop and expand sales with existing customers, promote key ranges, and position the company as a trusted supplier.
• New Business Development: Make proactive outbound calls to convert prospects into trading accounts, present tailored offers, and follow up on enquiries and quotations.
• Daily Sales Routine: Attend the team meeting at 08:00, conduct outbound calls from 08 30 (with a 60-minute lunch break), achieve meaningful conversations per day, and submit daily KPIs.
• CRM Management: Maintain accurate notes and records of all interactions, ensuring timely follow-up actions.
• Sales Campaigns & Reviews: Send weekly e-shots, attend Friday product training, take part in fortnightly blitz days, review product gaps, and join monthly 1:1s and quarterly performance reviews.

Requirements

• Strong telephone communication skills and confidence in making outbound calls
• Ability to build rapport and engage effectively with customers
• Organised and methodical approach to daily tasks and follow-up actions
• Target-driven with previous telesales or account management experience (desirable)
• Knowledge of office products or education supplies (advantageous)

Benefits

• Competitive salary: £35,000 per annum + excellent bonus scheme

• Flexibility: Full-time equivalent role with consideration for term-time working
• Structured support: Daily routines and strong internal backing from admin and marketing teams
• Quality leads: Established customer base plus high-quality prospect data
• Development: Ongoing training, product knowledge sessions, and career progression opportunities