Sage 200 Support Specialist Elevate Client Success

Xperience; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading IT services company in the United Kingdom is seeking a Business Applications Support Technician (Sage 200) to provide exceptional application support and ensure high levels of customer satisfaction. Candidates should have a minimum of one year of support experience, familiarity with ticket management systems, and valid right to work in the UK. The role offers a full-time position in a dynamic team environment.

Qualifications

• 1 year’s previous experience in an internal or external facing support team working with Sage 200.
• Previous hands-on experience with ticket management systems.
• Valid Right to Work in the UK.

Responsibilities

• Deliver high customer satisfaction for support incidents.
• Provide application/technical support to stakeholders.
• Work towards and uphold Service Level Agreements.

Skills

Customer satisfaction

Application support

Ticket management

Team collaboration

Problem-solving

Education

GCSE Maths and English at Grade C or above

Professional IT Certifications (i.e., ITIL Foundation)

Tools

Sage 200

Sicon addons

Job description

A leading IT services company in the United Kingdom is seeking a Business Applications Support Technician (Sage 200) to provide exceptional application support and ensure high levels of customer satisfaction. Candidates should have a minimum of one year of support experience, familiarity with ticket management systems, and valid right to work in the UK. The role offers a full-time position in a dynamic team environment.