Safety Steward - Belton House

FGH Security; Barrowby; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Instant access to wages

Training and progression opportunities

Real Living Wage Employer

Discounts in high street retailers

Financial guidance

MIND Employer

Job summary

FGH Security is recruiting Safety Steward staff for Belton House to guide guests during the festive illuminated trail. The role focuses on customer service, safety, and friendly guest interaction in a busy, high-energy environment.

Hours are 15:00–21:30, with shifts starting 21st November. The contract ends 03/01/2027, and DBS checks or BS7858 screening may be required. Belton House hosts a seasonal event needing vigilant, courteous personnel.

Qualifications

• You must be 18 years old to apply for this role.
• Excellent verbal and written communication skills.
• Friendly, approachable and confident engaging with the public.
• Confident working in a busy, high-energy environment.

Responsibilities

• Monitoring access points and site perimeter patrolling.
• Ingress control - ticket validation, accreditation checks, guest direction and queries.
• Crowd management and directing guests, reporting anti-social behaviour.
• Delivering approachable customer service and guest support.
• Reporting any suspicious behaviour and ensuring safety plans are followed.
• Egress control and directing customers around the site.

Skills

Great customer service

Friendly approachable communication

Confident engaging with the public

Clear verbal and written communication

Attention to detail

Job description

About The Role

Position: Safety Steward - Belton House

Hourly Rate: £13.45plus holiday pay (FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07%)

Location: Belton House, High Road, Belton, Grantham, NG32 2LW

Contract: Fixed Term contract ending 03/01/2027

Hours: 15:00 - 21:30 starting 21nd November

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "LookingAfter Our Team", "Giving Something Back" and striving to "Be Great Today, Better Tomorrow".

We are looking for new team members who champion our values to join our team Keeping People Safe at Belton House.

Belton House is hosting an after dark illuminated trail through the gardens and woodland, enhanced by a magical soundtrack. The guests will be wandering through the glistening gardens showcasing light installations from a variety of designers to create the feeling of Christmas wonder for all the family.

The trail will bring out the festive spirit so we will need a charismatic and energetic team to guide people through the trail and keep people safe throughout. You will need to be customer service focused, friendly and happy to greet everyone with a smile.

We require event safety stewards to work a variety of dates, you do not need to commit to working all the dates listed, but it would be great if you could!

Dates:

20/11/2026 - 03/01/2027

Duties include:

• Monitoring access points and site perimeter patrolling.
• Ingress control - ticket validation, accreditation checks, guest direction and queries.
• Crowd management/people management - foot traffic direction, maintaining order, reporting anti-social behaviour, ensuring crowd safety plans are adhered to.
• Deliver approachable customer service and support to guests.
• Report any suspicious behaviour.
• Egress control.
• Directing customers around the site.

Skills & Experience:

You must be 18 years old to apply for this role.

• Great customer service skills.
• Friendly, approachabele and confident engaging with the public.
• Confidence working in a busy, high-energy environment.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Keen eye for detail and ability to spot and record issues.

If your application is successful, you'll need to complete security screening in line with BS7858:2019, along with a DBS check. If you already have a valid Standard or Enhanced DBS issued within the last 12 months, this can be used. If not, FGH Group is happy to arrange a DBS check for you. In this case, you would cover the cost of the check, and FGH Group will take care of the administration fee.

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission isKEEPING PEOPLE SAFEacross multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team, our biggest asset is our people.

Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earnt salary before payday
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
• Discounts in high street retailers, gyms, and more
• Access to financial guidance
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
• Varied deployments across multiple industry sectors
• ACS Accredited
• MIND Employer
• Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.