Safety, Health & Environment Systems Developer

Network Rail; Milton Keynes; Hybrid; GBP 36,000 - 43,000; Full time

Benefits offered by this job

Flexible/hybrid working arrangements

Generous annual leave

Discounts at stations

Defined benefit pension

75% subsidy on train tickets

Interest-free travel loan

Volunteer leave

Job summary

Network Rail is seeking a Health, Safety and Environment (SHE) Systems Support Specialist to help manage our Safety, Health & Environment tools. You will resolve user queries, work with suppliers to investigate issues, test updates and support improvement projects.

Joining a small, collaborative team, you’ll create user guidance, deliver training, and collaborate with stakeholders to keep our systems reliable and ready for the future in a changing rail industry.

Qualifications

• Understanding of Health and Safety systems and data processes.
• Strong communication and customer-focused approach.
• Experience with software development technologies, especially Power Platform, and managing multiple workstreams.

Responsibilities

• Manage helpdesk requests and resolve user queries.
• Coordinate with suppliers to investigate issues.
• Test system updates and implement enhancements.
• Create user guidance and deliver end-user training.
• Support continuous improvement across SHE systems.

Skills

Power Platform

Power Apps

Helpdesk

System support

Communication skills

Job description

Who We Are

Vacancy Details

Duration : Permanent

Salary: £35,582 - £43,400

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve.

We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

Some Of Our Great Benefits

• Flexible/hybrid working arrangements considered.
• Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
• Discounts at stations with your Network Rail pass.
• Defined benefit pension scheme
• 75% subsidy on train tickets.
• Interest-free travel loan for train and car park season tickets.
• Volunteer leave to make a positive impact.

Plus more....

About The Role

What does the average day look like?

In this varied role, you'll provide support for our Safety, Health & Environment systems, helping colleagues resolve queries and get the most from the tools they use every day. Responsibilities include managing helpdesk requests, working with suppliers to investigate issues, testing system updates and enhancements, and supporting the delivery of improvement projects.

You’ll also create user guidance, deliver training, and work closely with stakeholders across the business to ensure our systems remain effective, reliable, and fit for the future. As part of a small specialist team, you’ll play a key role in driving continuous improvement during an exciting period of industry change.

A Little Bit About The Team...

You’ll be joining a small, supportive team of three, led by the SHE Systems Manager, that plays a key role in maintaining and improving the organisation's Safety, Health & Environment systems. Working closely with colleagues across the business, the team provides expert support, delivers system enhancements and helps ensure users get the most from the tools available to them.

It's an exciting time to join, with significant industry change on the horizon and opportunities to contribute to projects that will help shape the future of SHE systems. The team works collaboratively, values fresh ideas and is always looking for ways to improve processes, making it a great environment for someone who enjoys problem-solving, continuous improvement and working with a wide range of stakeholders.

Your Experience And Skills

Who are we looking for?

We're looking for someone who enjoys solving problems, supporting users, and improving systems. Experience with Microsoft Power Platform, particularly Power Apps, would be beneficial, along with a background in system support, helpdesk, or a similar technical role.

The ideal candidate will have strong communication skills, a customer-focused approach, and the ability to manage multiple priorities while building effective relationships with stakeholders and suppliers. Experience of Health, Safety and Environment systems or the rail industry is advantageous, but not essential.

Essential Criteria

• ¿ An understanding of Health and Safety systems and data processes
• ¿ Good communication skills and a customer focussed approach
• ¿ Experience of software development technologies, primarily Microsoft Power Platform Experience of scheduling and managing multiple workstreams