Safeguarding MASH Support Officer

City of Wolverhampton Council; Wolverhampton; Hybrid; GBP 31,000 - 34,000; Part time

Benefits offered by this job

Hybrid working

Home working options

Fantastic learning opportunities

Employee networks and wellbeing

Job summary

City of Wolverhampton Council is seeking a MASH Support Officer (Safeguarding) to support adults at risk in a part‑time, 18.5‑hour post. The role operates on a hybrid basis across Wolverhampton with opportunities for home working and a focus on safeguarding outcomes.

You will handle safeguarding referrals, provide timely information and guidance, and collaborate with colleagues to assess risk and help people live with dignity and independence.

Responsibilities

• Making safeguarding personal; understanding that people can have differing views on risk and safety, using a solution focused and trauma informed approach
• Provide good quality, timely advice and information to people
• Highlighting situations of high risk/urgency when receiving and processing safeguarding referrals
• Collating information from a variety of sources to support informed decision making within the team, and documenting this accurately
• Contributing to the development and new initiatives within the team

Job description

MASH Support Officer -Safeguarding

Salary - £31,015 - £33,699 (Grade 5)

Hours - 18.5 hours per week

Contract type - part time permanent

Location - Hybrid working and various locations in the city

In Wolverhampton we are relentless in our ambition for people with care and support needs to live gloriously, ordinary lives, living in the place they call home, with the people and things they love, doing what matters to them.

We truly believe good social care can transform lives.

Why join us?

We're not just another local authority. We're a forward-thinking, responsive organisation with a clear vision: to empower our social workers to spend their time doing what matters most: connecting with people and families to support them to live their idea of a good life. We are proud of our:

• Visible, supportive leadership: Our senior managers are approachable, responsive, and genuinely listen.
• Strong social work development pathway: We offer a rich and responsive training programme tailored to the challenges of modern practice
• Use of innovative approaches that work for you and people we support: we're embracing innovation and technology to free up your time for meaningful work and help people live more independently

You'll be joining us at a pivotal moment in our journey. We’ve reshaped our services into three new areas: Early Support, Ageing Well and Safeguarding, and Disabilities and Mental Health, based on what matters most to the people we support and the professionals who work with them, making sure people receive the right support, at the right time, by the right person.

This transformation is about more than structure; it’s about creating a service that’s fit for the future, focused on outcomes, and built on trust, respect, and collaboration. As a result, we are investing in our social work workforce and have a number of social work posts across the new service areas.

About the Role – Adult Safeguarding

This is your chance to thrive in a team that will empower you to play a vital role in helping people at a crucial time in their lives. You'll be part of a forward-thinking, compassionate service that values your voice, nurtures your development, and champions your wellbeing, where no one day is the ever the same.

We are looking for passionate and dedicated support officers who are curious and non-judgemental about the different lives we all lead and can use a creative and person centred approach to working with individuals, families and carers.

Key priorities include:

• Making safeguarding personal; understanding that people can have differing views on risk and safety, using a solution focused and trauma informed approach
• Provide good quality, timely advice and information to people
• Highlighting situations of high risk/urgency when receiving and processing safeguarding referrals
• Collating information from a variety of sources to support informed decision making within the team, and documenting this accurately
• Contributing to the development and new initiatives within the team

We use the Three Conversations approach, which is a strengths-based, person-centred approach that helps us think about: "What does a good life look like to you?" From there, we work together to ensure the support we offer is tailored, empowering, and safe, promoting choice, dignity, wellbeing, and independence.

In this role you will have the unique opportunity to specialise in safeguarding, developing your skills and confidence. If you’re curious, open to new ideas and committed to reducing harm, then we would love to hear from you!

Be the professional you want to be….Join us…

You will:

• Be dedicated to and passionate about working with adults where there are safeguarding concerns
• Have a sound working knowledge of practice guidance and policies
• Be professionally curious
• Be confident in using a trauma informed approach
• Be a team player
• Have strong interpersonal, communication and IT skills

Ready to thrive? Here's what you'll enjoy:

• Fantastic learning opportunities
• Be part of a workplace that celebrates and prioritises equality and diversity, with four vibrant employee networks and equality forums
• A strong focus on wellbeing and work-life balance, with access to a robust Employee Assistance Programme and a wide range of wellbeing resources
• Supportive working arrangements, which includes some home working

Interview Process:

The selection process will consist of:

• Formal panel interviews w/c 23rd November 2026

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums.

Recruitment of Ex-Offenders

We arecommittedto the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against anyindividualon the basis of a conviction or any other information revealed as a result of a DBS disclosure -

Attached documents

• MASH Support Officer JDPS 2026.docx