Safari Tours Guide

HR Team; Bewdley; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

WMSP Annual Pass

Retail & dine discounts

24/7 online doctor

Counselling access

Online retailer portal

Job summary

West Midlands Safari Park in Worcestershire is recruiting a Safari Tour Guide to deliver engaging minibus tours and interpret the park’s wildlife exhibits to guests. The role is permanent under a zero hours contract with hours up to 37.5 per week and requires flexibility for weekends, bank holidays and evenings.

You will need a full UK driving licence with category D1 and prior driving in a professional context is preferred.

Responsibilities

• Provide an interactive minibus tour around Safari Animal Reserves and share knowledge with guests.
• Upsell items such as Animal Food, Guidebooks and VIP Experiences; perform daily vehicle checks and maintenance follow-ups.

Job description

Hours: Up to 37.5, dependent on the needs of the business

Work pattern: Including weekends, bank holidays and evenings

Duration: Permanent – Zero Hour Contract

West Midlands Safari Park are currently recruiting for the position of Safari Tour Guide.

As part of this exciting role you will provide an interactive minibus tour experience around our Safari Animal Reserves, sharing knowledge and insight of our zoological collection and other onsite attractions and experiences with our guests.

The role will also include up-selling items such as Animal Food, Guidebooks and our VIP Experiences, daily vehicle checks including physical inspection and any follow up of vital maintenance.

About you

The ideal candidate will need to be highly motivated, have a strong customer focus and possess excellent communication skills as the role is a predominantly guest facing position.

Applicants must hold a full UK Driving Licence which includes the category D1 and ideally you will have previous driving experience in a professional capacity.

You will need to be flexible in your approach to work outside of standard business hours, including weekends and bank holidays.

This post is subject to a Disclosure and Barring Service (DBS) check. This disclosure, together with other selected information, will need to be satisfactory to the Company for employment to commence.

Benefits

As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:

• WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park also Water World Stoke On Trent
• 20% Discount in our retail and catering outlets and off park special events.
• 24 Hour access to an online doctor and access to online prescriptions.
• Counselling access.
• Online retailer discount portal.

What we are

West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.

In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs.

In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavillion and Cellarz, which play host to weddings, corporate events and social celebrations.

What we do

Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime.

Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.

Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences.

Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.