SaaS Delivery Manager - Housing

JR United Kingdom; Shrewsbury; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company seeks a SaaS Delivery Manager in Shrewsbury to enhance Housing SaaS Platforms. The role ensures system availability through monitoring and maintenance, requiring expertise in managing SaaS products within public services. Candidates will enjoy benefits such as private medical cover and employer pension contributions.

Benefits

Private Medical Cover

Paid holiday and flexible benefits

Employer pension contributions up to 8.5%

Qualifications

• Experience managing SaaS products in Housing or Public Services.
• Technical understanding of Housing SaaS systems.
• Knowledge of ITIL principles.

Responsibilities

• Monitor system health and report issues.
• Manage planned maintenance and upgrades.
• Coordinate support and act as point of contact.

Skills

Relationship management

Strong communication skills

Commercial awareness

Decision-making abilities

Job description

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SaaS Delivery Manager - Housing, Shrewsbury

Client: NEC Software Solutions

Location: Shrewsbury, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Come join us and make a difference in the world! Discover more at www.necsws.com

NO AGENCIES PLEASE

Role Overview:

We are seeking a Delivery Manager to support our Housing SaaS Platforms, including NEC Mobile, NEC Scheduler, NEC Repairs, and NEC Engage. The role involves ensuring platform availability through monitoring, maintenance, support, and service meetings. Experience with Housing Management Software or similar Public Sector SaaS Platforms is preferred.

Key Responsibilities:

• Monitor system health and report issues
• Manage planned maintenance and upgrades
• Coordinate support and act as point of contact between housing and CST
• Conduct regular service meetings with stakeholders

Qualifications:

• Experience managing SaaS products in Housing or Public Services
• Technical understanding of Housing SaaS systems
• Relationship management skills
• Knowledge of ITIL principles
• Strong communication skills
• Commercial awareness and decision-making abilities

Benefits:

• Private Medical Cover
• Paid holiday and flexible benefits
• Employer pension contributions up to 8.5%

Additional Information:

Candidates must have the right to work in the UK. All offers are subject to vetting and checks. NEC is an equal opportunities employer, committed to inclusivity.

About Us:

NEC Software Solutions, part of NEC Corporation, supports public services worldwide, helping to improve lives through technology.