Ryman Design Marble Arch - London

Ryman; Greater London; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive rates of pay

Company Pension scheme

Generous discounts across brands

Apprenticeship schemes available

Job summary

Ryman in London is seeking a Store Supervisor to lead our team in a 12-hour-per-week role, focused on delivering exceptional service and driving sales.

You will motivate colleagues, ensure product knowledge, highlight promotions, and maintain store standards as part of our design-led stationery brand. Join us to shape the customer experience in a high-street setting.

You'll work with peers across the business and have opportunities for development within a growing retailer.

Qualifications

• Experience delivering excellent customer service and upselling.
• Good product knowledge and ability to learn quickly.
• Ability to motivate a team and support store leadership.

Responsibilities

• Be passionate about design-led stationery and transfer that passion to the customer.
• Live and breathe excellent service with a team that engages customers.
• Ensure the team has a high level of product knowledge.
• Highlight relevant promotions and upsell to drive sales.
• Have a flair for brilliant visual merchandising.
• Maintain store standards consistently.
• Support the New Concept Store to be the top High Street Stationer.
• Motivate colleagues to hit and exceed store KPIs.
• Build relationships with the wider business and liaise with Retail Support Centre if issues arise.
• In the Store Manager's absence, take full accountability for store operations.

Skills

Customer service

Visual merchandising

Sales driven

Team motivation

Job description

Are you looking to join our set?

If so we have an exciting opportunity to sharpen your skills and become a Store Supervisor working 12 hours per week.

Are you ready to take on a new challenge that will ignite your passion? Are you ready to join a team of individuals who are all about design-led stationery and gifts?

Get ready to be part of something big, something fresh, and something exciting. Come and join us and let's show the High Street what we are made of.

Key roles and responsibilities

• Be passionate about design-led stationery, reflect that by loving the brand and products and transferring that passion to the customer.


• Live and breathe excellent service by ensuring all team members engage with customers enthusiastically.


• Ensure the team has a high level of product knowledge.


• Highlight relevant promotions and upsell to drive sales.


• Have a flair for excellent visual merchandising.


• Ensure that store standards are adhered to and consistently maintained.


• Contribute towards making our New Concept Store the number one High Street Stationer.


• Motivate all colleagues to drive sales and to achieve and exceed store KPIs.


• Be proactive in building relationships with the wider business.


• Liaise with the Retail Support Centre should any issues need to be reported.


• In the absence of the Store Manager, take full accountability for the overall running of the store.

What you will get from us

• Receive fantastic training to effectively fulfil your responsibilities and excel in your position.


• Opportunities to advance to senior roles within the company through ongoing personal development.


• Apprenticeship schemes available to support your career.


• A talented team to work with where you can progress and make a difference at all levels.


• Competitive rates of pay.


• Ongoing incentives to reward your performance.


• Company Pension scheme.


• Generous discounts across all our brands and an amazing benefit hub.

Where we come from

Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.

Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.