Runner - FB The O2

The Big Table Group Limited; City Of London; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

Hourly pay

Discounts for food & drink

Wellbeing & support

Career growth

Free meals on shift

Early access to wages

Job summary

Frankie & Benny's, part of The Big Table Group, is looking for a Runner to join its buzzing team in the restaurant. You will act as the bridge between kitchen and floor, delivering food with energy and a smile, and keeping service flowing during peak times.

No heavy experience is required; we value a positive attitude, enthusiasm, and love for hospitality. Enjoy on-shift meals, team celebrations, and opportunities to grow with funded apprenticeships and career development.

Qualifications

Responsibilities

• Be the link between kitchen and floor—delivering food quickly, safely, and with a smile.
• Keep the energy up and the service flowing during busy shifts.
• Support the Front of House team to ensure every guest has a smooth, enjoyable experience.
• Help maintain a clean, organised, and welcoming environment.
• Be a team player—always ready to jump in and help where needed.
• You don't need loads of experience—just a positive attitude, a smile, and a genuine love for hospitality.

Job description

• Be the link between kitchen and floor-delivering food quickly, safely, and with a smile.
• Keep the energy up and the service flowing during busy shifts.
• Support the Front of House team to ensure every guest has a smooth, enjoyable experience.
• Help maintain a clean, organised, and welcoming environment.
• Be a team player-always ready to jump in and help where needed.
• We're not looking for perfection-we're looking for passion. If you're energetic, reliable, and love being part of a buzzing team, we want to hear from you.
• You don't need loads of experience - just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we'd love to welcome you to Frankie & Benny's.
• At Frankie & Benny's, we believe the best moments in life are shared-over burgers, pizzas, and unforgettable memories. If you love fast-paced energy, teamwork, and helping create amazing guest experiences, we'd love to welcome you to our team as a Runner!

Why Join Frankie & Benny's? We know that great guest experiences start with great teams, so we offer:

• Hourly pay and opportunity to earn tronc.
• A Place for Everyone - We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and enthusiasm, there's a place for you here!
• Flexible Working - Contracts that fit your lifestyle.
• Tasty Discounts - 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support - Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth - Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
• Perks & Rewards - Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations - Competitions, team parties, and chances to win e-points to spend on your favourite retailers.