Server/Waiter/Waitress

FB Falkirk; Falkirk; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Hourly pay + Tronc

Flexible contracts

Food discounts

Wellbeing support

Career growth

Free meals on shift

Early wage access

Gym discounts

Exclusive savings

Job summary

Frankie & Benny’s is seeking a Server/Waiter/Waitress to join our Front of House team in a lively Falkirk location. You’ll deliver warm, memorable service, guide guests through the menu, and bring energy to the floor while working with a supportive team and celebrating wins together.

No extensive experience is required; a positive attitude and enthusiasm for hospitality are valued as you learn on the job and grow with the team. Flexible contracts and staff perks await.

Qualifications

• Friendly, guest-focused service experience preferred but not required.
• Willingness to learn and grow in a busy hospitality environment.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver warm, friendly and memorable service to every guest.
• Be the face of the restaurant, bringing energy and personality to the floor.
• Guide guests through our menu and help them find their new favourites.
• Work as part of a team that supports each other and celebrates wins together.
• Share your ideas—we love fresh thinking and open conversations.

Skills

Customer service

Hospitality

Teamwork

Communication

Job description

Serve Up Smiles - Join Frankie & Benny’s as a Server!

At Frankie & Benny’s, we believe life’s best moments are shared - over burgers, pizzas, and unforgettable memories. If you love great food, great vibes, and making people feel special, we’d love to welcome you to our Front of House team as aServer/Waiter/Waitress!

Why Join Frankie & Benny’s?

We know that happy teams create the best guest experiences, so we offer:

• Hourly pay and opportunity to earn Tronc
• A Place for Everyone- We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and enthusiasm, there’s a place for you here!
• Flexible Working- Contracts that fit your lifestyle.
• Tasty Discounts- 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support- Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth- Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
• Perks & Rewards- Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations- Competitions, team parties, and chances to win e-points to spend on your favourite retailers.

What You’ll Do as a Server:

• Deliver warm, friendly, and memorable service to every guest.
• Be the face of the restaurant- bringing energy, personality, and fun to the floor.
• Guide guests through our menu and help them find their new favourites.
• Work as part of a team that supports each other and celebrates wins together.
• Share your ideas—we love fresh thinking and open conversations.

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

At Frankie & Benny’s, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know - we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you - your personality, enthusiasm, and love for looking after guests.

What’s the process? Application -> CV review -> interview -> offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s.

Ready to bring your personality to the floor?