Runner

Bvc Group; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Staff discount 50%

Complimentary meals

Flexible shifts

Enhanced benefits

Job summary

Le Café NAC in London is seeking a energetic Runner to support front-of-house operations within a premium, design-led dining concept.

You will work closely with waiters, hosts, kitchen and bar teams to ensure timely delivery of food and drinks, assist with table resets, and help maintain a welcoming, immaculate dining room. The role suits someone with drive, reliability, and a passion for hospitality.

Qualifications

• Experience in premium or high-volume hospitality environments.
• Strong communication and customer service skills.
• Able to work in a fast-paced team setting.

Responsibilities

• Support waiters, hosts, kitchen and bar to deliver attentive service.
• Assist with passing food and drinks quickly and safely to tables.
• Keep service areas clean, restock stations and reset tables promptly.
• Uphold hygiene and safety standards and present a polished restaurant environment.

Skills

Hospitality experience

Customer service

Teamwork

Communication

Job description

ABOUT US

We are looking for an exceptional Runner to join our front-of-house team. Le Café NAC, is an all-day dining concept in Belgravia, that offers French-inspired food and drinks with global influences, set in a relaxed and welcoming atmosphere in one of London's most vibrant neighbourhoods.

At Le Café NAC, our core values drive us to take proactive ownership of our actions, treat everyone with respect, and collaborate as a unified team. Together, we continuously strive for excellence and embrace growth to deliver exceptional experiences and outstanding results.

BVC Hospitality operates a portfolio of innovative, globally recognised food concepts, including NAC, Crème, Supernova, Le Café NAC, and 74 Duke. With a strong presence in London, Paris, and the Middle East, we are known for blending creativity with operational excellence. Each brand reflects our commitment to quality, innovation, and exceptional customer experiences.

POSITION SUMMARY

As a Runner at Le Café NAC, you will play a key role in delivering a smooth, efficient, and memorable service for our guests. Working closely with the waiters, hosts, kitchen, and bar teams, you’ll ensure dishes and drinks are delivered promptly, tables are reset quickly, and the restaurant always looks immaculate.

This role is ideal for someone energetic, organised, and eager to learn — with a passion for hospitality and a desire to grow within a dynamic, design-led environment.

KEY RESPONSIBILITIES

Guest Experience & Service

• Support waiters in delivering warm, attentive, and personalised service.


• Run food and drinks from the pass and bar to tables quickly, safely, and accurately.


• Ensure dishes are presented correctly and check that guests have everything they need.


• Refill water, clear plates and glassware, and reset tables efficiently to maintain a smooth service flow.

Teamwork & Communication

• Work closely with waiters, hosts, the kitchen, and bar to ensure seamless service.


• Communicate clearly with the pass to ensure orders are delivered in the right order and to the right guests.


• Assist with mise en place, restocking service stations, and supporting the wider team during busy periods.

Cleanliness & Presentation

• Maintain clean and tidy service areas, including stations, pass, and dining room.


• Help with daily opening and closing duties, including setting up and breaking down the floor.


• Uphold hygiene, health, and safety standards at all times.

Brand Representation

• Embody the Le Café NAC spirit – stylish, friendly, attentive, and composed.


• Take pride in the look and feel of the restaurant, ensuring a welcoming and elegant environment.


• Represent our food, drinks, and culture with enthusiasm and professionalism.

KEY REQUIREMENTS

• Experience in a similar role (Runner, Commis Waiter, or similar) in a premium or high-volume hospitality environment is preferred.


• Strong work ethic, reliability, and a genuine interest in hospitality.


• Comfortable working on your feet and carrying trays, plates, and glassware safely.


• Good communication skills and a positive, team-focused attitude.


• Ability to stay calm, organised, and friendly during busy service.


• Flexible availability, including mornings, evenings, weekends, and holidays.

WHAT WE OFFER

• Competitive salary with performance-based bonuses.


• Opportunities for career growth within a dynamic hospitality group.


• A supportive, people-first workplace that values creativity and contribution.


• 50% staff discount across all BVC Hospitality venues, plus exclusive perks via the CODE app.


• Complimentary meals during shifts and flexible working arrangements.


• Enhanced benefits: paid holidays, maternity/paternity leave.


• Long-service recognition and team rewards.