Runner

SmartRecruiters, Inc.; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Hoxton, Shoreditch is hosting Llama Inn Restaurant for a friendly Runner to join our front-of-house team. You will help deliver dishes and drinks to tables promptly, coordinate with waiters and kitchen, and contribute to a smooth, memorable dining experience.

We value a positive attitude, hospitality experience, and a willingness to jump in and support the team during busy service. 2+ years in a busy restaurant or bar is preferred.

Qualifications

• 2+ years experience in a busy restaurant or bar.
• Positive impact on guests and teammates.
• Willingness to be flexible and proactive.
• Friendly, approachable, and able to work without egos.

Responsibilities

• Support front-of-house during service; ensure dishes and drinks reach tables promptly.
• Be attentive and ready to assist to create a memorable guest experience.
• Coordinate between kitchen, bar and floor teams with clear communication.
• Keep service areas clean, organized, and well stocked.
• Learn menu, products and service standards to confidently answer guest questions.

Skills

Customer service

Teamwork

Positive attitude

Communication

Job description

We are looking for aRunnerto be part of our team atThe Hoxton, Shoreditch, in ourLlama Inn Restaurant.

Llama Inn is a warm, open space with natural wood furniture, tall ceilings, and steel beams. Our cuisine encompasses all things Peru, including ceviche, our famous Lomo Saltado, Cancha and other unique Peruvian fare. Our cocktail and spirit list hails from Peru, with none other than pisco being the star of the show, alongside a creative cocktail menu with unique takes on classics from around the globe. Our wine list breathes Spain and Latin America, with options by the glass and bottle to tantalise any palate. Whether early or late, Llama Inn is a full dining experience for any celebration or occasion.

As aRunner, you will play an important role in supporting the front-of-house team and ensuring that dishes and drinks reach our guests promptly and efficiently. You’ll work closely with the Waiters, Kitchen and wider restaurant team to help deliver a smooth and memorable dining experience.

Job Description

• Support the front-of-house team throughout service, ensuring food and drinks are delivered to the right tables promptly and efficiently
• Help create a memorable guest experience by being attentive, friendly and ready to assist wherever needed
• Act as an important link between the kitchen, bar and floor team, communicating clearly and responding quickly to requests
• Keep the restaurant organised and service areas clean and well stocked, helping the team maintain a smooth and efficient service
• Get to know our menu, products and service standards so you can confidently support the team and answer basic guest questions

Qualifications

• 2+ years previous experience in a busy restaurant or bar
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re looking for a place where you can be you; no clones in suits here
• You’re not precious. We leave our egos at the door and help get things done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

• Previous experience in a busy restaurant, bar or hospitality environment is a plus, but a great attitude and willingness to learn are just as important
• You’re all about having a positive impact on the people you interact with, leaving guests and teammates with a memorable experience
• You’re looking for a place where you can be you; no clones in suits here
• You’re not precious. We leave our egos at the door, muck in and help get things done
• You’re energetic, hands-on and enjoy being part of a fast-paced service
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together, we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way