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An established industry player is seeking a Luxury Sales Associate for their flagship store on Savile Row, London. This role involves delivering exceptional customer service, showcasing product knowledge, and ensuring brand loyalty. The ideal candidate will possess experience in the luxury menswear or tailoring industry, demonstrating strong interpersonal skills and the ability to adapt to customer needs. Join a prestigious team and contribute to a high-end retail environment where your skills in tailoring and styling will shine.
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london (city of london), United Kingdom
Other
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Yes
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4
28.04.2025
12.06.2025
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Role Overview
Richard James is delighted to launch the recruitment of the Luxury Sale Assistant in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Savile Row, London.
We look for an enthusiastic individual to join our team, delivering a high level of customer service to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals.
Main Responsibilities
·Welcome and acknowledge customers as they enter the store.
·Have excellent product knowledge, providing accurate information of the features and benefits
·Determine the needs of the customer and deliver supportive advice.
·Maintain a high level of personal presentation in line with company dress code.
·Strong interpersonal skills and the ability to adapt service requirements to the customer.
·Support the store to achieve company budgets through the achievement of your KPI’s.
·Protect the company’s profit by selling maintaining stock accurately.
Requirements
·Experience in the luxury MTM menswear or tailoring industry.
·Confident to approach and interact with customers with care and understanding.
·Experience working with tailoring and styling.
·Proficiency in pinning and alterations.