Route Performance Measurement Manager

Network Rail; Basingstoke; Presencial; GBP 47.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days annual leave

Pension schemes

Travel discounts

Private healthcare

Volunteer leave

Rail travel subsidy

Gym pass

Retail discounts

Descripción de la vacante

Network Rail in the UK seeks an experienced Route Performance Measurement Manager to lead a team focused on accurate delay attribution, data quality, and performance improvement across the SWR & NR Wessex route. You’ll influence stakeholders and shape national strategies, aligning operational data with contractual requirements.

The role requires strong leadership, analytical thinking, and railway industry knowledge, with a focus on driving improvements and delivering reliable performance

Formación

• Strong leadership and people management capabilities.
• Excellent negotiation and influencing abilities.
• Sound understanding of financial principles and performance measures.
• Strong analytical and numerical problem-solving skills.
• Experience of railway operations and the wider railway industry.
• Excellent IT skills with complex data and modelling tools.

Responsabilidades

• Lead a specialist performance measurement team to deliver accurate and high-quality data.
• Manage delay attribution and dispute resolution processes, ensuring regulatory and contractual compliance.
• Provide expert advice to stakeholders on performance measurement matters.
• Drive continuous improvement in data quality, reporting and analysis.
• Support business and investment decisions with robust performance information.
• Lead competency development within the team to maintain high standards.

Conocimientos

Leadership

Analytical thinking

Stakeholder management

Financial acumen

IT skills & data modelling

Railway operations knowledge

Negotiation

Descripción del empleo

Who We Are

Join the SWR and Network Rail Wessex Integrated Business Unit where your work truly matters.

The SWR & NR Wessex Integrated Business Unit operates one of the largest and most complex rail networks in Britain. We deliver services across the South of England, supporting customers, communities and businesses. By bringing together train operations and infrastructure under a single leadership team, we are creating a more reliable, efficient and customer-focused railway.

We are entering an exciting new chapter as we integrate with train operating companies under one national leadership, creating even greater opportunities to shape the future of rail. From supporting major modernisation programmes to improving performance for local communities and enhancing safety across complex operational environments, the SWR and NR Wessex Integrated Business Unit offers a fast-paced, rewarding environment to grow your career and make a real difference.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

About The Role

We are looking for an experienced and collaborative performance professional who is passionate about using data and insight to drive operational excellence across the railway. You will be a confident leader, capable of managing specialist teams and influencing a wide range of stakeholders to ensure accurate performance measurement, robust delay attribution, and continuous improvement across the route.

As Route Performance Measurement Manager, you will lead a team responsible for delay attribution, data quality and dispute resolution, ensuring performance data is captured accurately and consistently. You'll oversee complex performance regimes, provide expert guidance to key stakeholders and play a critical role in improving operational performance across the SWR & NR Wessex Integrated Business Unit.

Working closely with colleagues across Network Rail, train operators and industry partners, you'll use data-driven insights to support performance improvement, resolve complex issues and influence national delay attribution strategies.

What You'll Be Doing

• Leading a specialist performance measurement team to deliver accurate and high-quality performance data.
• Managing delay attribution and dispute resolution processes, ensuring compliance with industry standards and contractual requirements.
• Providing expert advice and support to stakeholders on performance measurement matters.
• Driving continuous improvement in data quality, reporting and performance analysis.
• Supporting business and investment decisions through the provision of robust performance information and insights.
• Leading competency development within the team to maintain high standards of performance data integrity.
• Representing the route at regional and national performance forums, helping to shape industry best practice.

Salary: 3B / £46,701-£56,963

Location: Basingstoke Rail Operating Centre

Performance Related Pay Scheme

This is a full-time permanent position.

This role requires working in the office a minimum of 3 days a week.

Closing date: 14th October 2026 - Late applications will not be accepted.

What's In It For You

• 28 day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass - access to gyms across UK.
• My Benefits platform - giving national and local retail discount

Your Experience And Skills

What you'll bring

We're looking for someone who can combine strong leadership skills with analytical thinking and stakeholder management expertise. You will have:

Essential

• Strong people management and leadership skills.
• Excellent negotiation and influencing abilities.
• A sound understanding of financial principles and performance measures.
• Strong analytical, numerical and problem-solving skills.
• Experience of railway operations and the wider railway industry.
• Excellent IT skills and the ability to work with complex data and modelling tools.
• The ability to prioritise effectively and deliver results within demanding timescales.

Desirable

• Working knowledge of railway contractual frameworks and performance regimes.

This is a fantastic opportunity to take a leading role in improving railway performance and influencing strategic decisions that impact customers, operators and the wider business. You will work alongside industry experts, contribute to national performance initiatives and help shape the future of performance measurement across the network.

Together, we'll keep Britain moving safely and efficiently.

Our aim is to ensure your candidate experience is as positive as possible.

You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

• Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.****