Contracts Assistant x 2

Network Rail; Milton Keynes; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Up to 28 days annual leave

Rail travel subsidies

Pension options

Flexible and agile working

Discounts on shopping

Gym memberships

Job summary

Network Rail in Milton Keynes is seeking an Administration & Supply Chain Support role within the STEP team. You will manage contracts, collate data, investigate transactions, and support suppliers and customers to ensure value and timely delivery.

The role requires strong administration, analytical and interpersonal skills, plus a customer-focused approach and the ability to work to deadlines. It offers a permanent contract, 35 hours per week, hybrid working and a range of employee benefits.

Qualifications

• Proven ability to work to tight deadlines and mandated processes with a high level of accuracy.
• Good administration and analytical skills.
• Good interpersonal and relationship building skills.
• A customer focussed approach.

Responsibilities

• Support the management of supply chain contracts to achieve the most cost-effective delivery of goods and services.
• Collate data on all transactions incurred in delivering contracts. Investigate and reconcile transactions and costs as part of an end-to-end process.
• Develop effective relationships with customers and suppliers. Develop and maintain processes for effective query resolution.
• Support the team as required, to deliver a comprehensive service to the business areas.
• Provide data, analysis and commentary for management reports.
• Assist in supporting the timely collection of business unit commercial information and payment of business unit creditors.
• Assist in identification and implementation of quality and efficiency improvement initiatives.

Skills

Administration

Analytical skills

Interpersonal skills

Customer focus

Deadline-driven

Job description

Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve.

We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader , we'll do everything we can to accommodate any needs throughout the recruitment process.

About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us ,whilst you have a healthy work life balance.

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!

If you're ready to make a real difference, we'd love to hear from you!

About the role

Route Services is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway, to learn more, please click here to watch our video.

This role sits within Supply Chain Operations (SCO), an area of the business which supplies and delivers the logistics, materials, components, rail and road fleet that enable the maintenance and renewal of the railway.

SCO keeps the materials, machinery and components required by its customersmoving - making sure they are on-site when neededso work cango ahead as planned and on schedule.

Vacancy type: These roles are permanent.

Location: The Quadrant, Milton Keynes. These positions require three days per in the office, with Tuesday and Wednesday as core days and flexibility on the third day.

Hours:35 hours per week with hybrid working and some infrequent travel as required.Flexible working can be considered.

Salary range:Band 5, £26,842 £29,035 per annum,depending on skills and experience.

Closing date:27 October 2026. Late applicants will not be accepted. This role is being advertised internally and externally.

You will need to complete a supporting statement addressing how you meet the essential criteria, please complete this as part of the application process and add this to your CV in one document. Applicants who do not complete this statement are less likely to be shortlisted. Please see attached guide - How to complete Supporting Statement.

At Network Rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as:

• up to 28 days annual leave
• rail travel subsidies
• a range of pension options
• flexible and agile working arrangements
• discounts on shopping
• gym memberships

Find out more about our benefits.

Below are some examples of adjustments we can make:

• Changing a provision, practice or 'the way things are done'
  For example, we can give candidates extra time to complete online, tasks or interviews as needed.
• Changing a physical feature of our workplace
  For example, office/room layout can be adapted to accommodate individual needs.
• Providing extra equipment or assistance
  For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.

There are lots of other adjustments we can consider - please just ask!

The recruitment process will consist of shortlisted candidates being invited to take part in the following.

• Competency Based Interview

Candidates who are shortlisted for interview will be contacted by phone or email.

You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****

Your experience and skills

These roles sit within the STEP (Signalling & Telecoms, Electrification & Plant) Team and focus on managing materials. The team has a broad remit, covering sourcing, post-contract and supplier management, commercial and operational risk, systemic administration, and support for maintenance and project customers. It is a fast-paced environment where no two days are the same. We are looking for individuals who can bring fresh ideas, contribute to the team, and are willing to roll up their sleeves and help wherever needed!

What are the key accountabilities in this role?

• Support the management of supply chain contracts to achieve the most cost-effective delivery of goods and services.
• Collate data on all transactions incurred in delivering contracts. Investigate and reconcile transactions and costs as part of an end-to-end process.
• Develop effective relationships with customers and suppliers. Develop and maintain processes for effective query resolution.
• Support the team as required, to deliver a comprehensive service to the business areas.
• Provide data, analysis and commentary for management reports.
• Assist in supporting the timely collection of business unit commercial information and payment of business unit creditors.
• Assist in identification and implementation of quality and efficiency improvement initiatives.

What are the essential skills and experience we're looking for?

• Proven ability to work to tight deadlines and mandated processes with a high level of accuracy.
• Good administration and analytical skills.
• Good interpersonal and relationship building skills.
• A customer focussed approach.

We would also like, but it's not essential:

• Railway knowledge.
• Awareness of supply chain processes.
• Experience within a customer service role.

Key Information

Number of Positions:

1

Contract Type:

Permanent

Hours:

Full Time

Location:

The Quadrant:MK, Milton Keynes

Geographical Area:

South East England (Not inside M25)

Closing Date:

27-OCT-2026

Job Category:

Administration & Secretarial

Function:

Route Services

Asset:

SCO - Supply Chain Services

Organisation:

NJ Signalling, Telecoms, Electrification & Plant (618715) G2