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Route Facilities Manager x 2

Network Rail

London

On-site

GBP 35,000 - 41,000

Full time

2 days ago
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Job summary

Network Rail is seeking two Route Facilities Managers to provide strategic and day-to-day management of facilities across key operational regions in London. Candidates will be expected to deliver high-quality services while ensuring a safe and compliant workplace environment. Ideal applicants will possess NEBOSH qualifications and proven experience in facilities management, complemented by excellent communication and stakeholder engagement skills.

Benefits

Generous annual leave (28 days plus statutory days)
Defined benefit pension scheme
75% subsidy on rail and underground season tickets
Flexible/hybrid working arrangements
Healthcare Scheme and GymPass discounts

Qualifications

  • Proven experience in facilities management is essential.
  • Excellent communication skills are required.

Responsibilities

  • Lead day-to-day delivery of facilities management.
  • Ensure workplaces comply with health and safety regulations.
  • Drive contract performance and stakeholder engagement.

Skills

Communication
Contract Management
Stakeholder Engagement

Education

NEBOSH or relevant health and safety qualifications
Educated to degree level or equivalent

Job description

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Department Name

SK Property Services - Southern - Regional Indirect (710444) G5

Location

Blackfriars, GB

Department Name

SK Property Services - Southern - Regional Indirect (710444) G5

About Network Rail

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

Brief Description

Are you ready to play a critical role in shaping the workplace environment that keeps the railway running?

We’re recruiting two Strategic Facilities Managers to join our Route Property team—each responsible for delivering high-quality, cost-effective facilities services across a key operational region. Whether you're based in Basingstoke (Wessex Route) or London (Kent Route), you’ll be at the heart of ensuring our workplaces are safe, compliant, and fit for the future.

What You’ll Be Doing

  • Lead the day-to-day delivery and continuous improvement of our Total Facilities Management (TFM) contract.
  • Ensure our workplaces are safe, compliant, welcoming, and aligned with industry best practice.
  • Drive performance through rigorous contract management, external audits, and stakeholder engagement.
  • Support strategic planning and budgeting for maintenance, renewals, and improvements across the estate.
  • Build strong relationships across the business and with senior stakeholders to enhance service delivery and customer experience.


Job Brief

This role is a vital enabler of operational excellence across the Route, responsible for the strategic and day-to-day management of facilities and soft services across all workplace locations. Reporting to the Route Property & Facilities Manager, the postholder plays a key role in ensuring that all Route accommodation is safe, compliant, cost-effective, and aligned with the needs of the business and its people.

As a central figure in the delivery and continuous improvement of the Total Facilities Management (TFM) contract, this role ensures that services are delivered to the highest standards, enhancing the end-user experience while maintaining financial discipline. The role is instrumental in supporting the Route’s operational resilience, employee wellbeing, and customer satisfaction by maintaining a high-quality, welcoming, and compliant workplace environment.

Through proactive contract management, stakeholder engagement, and strategic oversight, the postholder will help shape and implement the facilities services strategy, ensuring it evolves in line with business needs, industry best practice, and statutory obligations. This is a critical role that directly supports the Route’s ability to deliver for passengers and freight customers every day.

About The Role (External)

  • Assist in the development and implementation of the total facilities management contract currently in place and help in maintaining and enhancing the facilities services strategy for workplace locations nationally so that reliable, cost effective and welcoming services are provided in accordance with industry best practice.
  • Work with colleagues to maintain and enhance the total facilities management contract with specific reference to end-user customer experience and financial performance.
  • Oversee the management of the maintenance of workplace environment and facilities in compliance with corporate and statutory health and safety policies, Diversity and Inclusion strategies regulations and procedures, through rigorous contract management and the use of external auditing services.
  • Advise on expenditure with respect to maintenance and renewal of the workplace environment and facilities, assisting in keeping expenditure in line with budget provision and consistent with the agreed strategy for the estate.
  • Proactively develop and maintain relationships across the wider business, with particular focus on the sharing of knowledge and best practice with the strategic sourcing teams and developing relationships at a senior level with the customer to aid management of the facilities management contractor.
  • Maintain and update full database information for each building on existing and anticipated issues, with proposals, projected cost and income and business case as appropriate.
  • Assess and recommend repairs, renewals and improvement works having regard to costs and values and lease obligations in order to optimise portfolios.


Essential

Job Skills, Experience and Qualifications

  • Holder of NEBOSH or relevant health and safety qualifications
  • Proven experience in facilities management
  • Excellent communication skills


Desirable

  • British Institute of Facilities Management member
  • Proven contract management skills
  • Proven experience of managing complex budgets
  • Educated to degree level or equivalent
  • Knowledge of policies and standards relating to office accommodation
  • Proven negotiation skills
  • Full driving licence


How To Apply (External)

Salary : £ 35,582 - £ 40,830

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We’re an organisation where people matter. We matter to millions.

We offer excellent benefits, including:

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

Defined benefit pension scheme.

75% subsidy on rail and underground season tickets.

Up to 75% off leisure travel.

️ Interest-free travel loan for train and car park season tickets.

Discounts at stations with your Network Rail pass.

Flexible/hybrid working arrangements.

️ Volunteer leave to make a positive impact.

Healthcare Scheme, GymPass discounts, Cycle to work plus more.

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments

Plus, more….

We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row.

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on Diversity & Inclusion at Network Rail, please follow this link

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.

Drugs and Alcohol Standard:

Our Drugs and Alcohol Standard is changing as of 16.01.2023. All propective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Network Rail adheres to pre-employment Baseline Personal Security Standard (BPSS), this is government standard for pre –employment vetting. BPSS government standard pre-employment vetting requires Network Rail to screen a potential employee’s unspent criminal convictions and undertake 3 year career checks. Employment at Network Rail is subject to employees meeting the BPSS government standard pre-employment vetting.

Closing date : 9 th July 2025, late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Rail Transportation

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