Rough Sleeping Outreach Specialist

Carrington Blake Recruitment; East Suffolk; Hybrid; GBP 29,000 - 40,000; Full time

Job summary

East Suffolk Council is seeking an experienced Rough Sleeping Outreach Officer to support its work in tackling homelessness and reducing rough sleeping across the district.

The successful candidate will carry out proactive street outreach, identify individuals sleeping rough, build relationships and provide practical support to help them access accommodation and essential services. Travel across East Suffolk is required with some home working days.

Qualifications

• Minimum of two years’ experience in housing, homelessness or rough sleeping.
• Direct experience supporting vulnerable individuals, ideally in outreach.
• Understanding of homelessness issues and related legislation.
• Experience with assessing needs and managing cases.
• Experience working with statutory and voluntary organisations.
• Strong communication, organisation and problem-solving skills.
• Safeguarding, confidentiality and data protection awareness.
• Five GCSEs including Maths and English.

Responsibilities

• Identify and engage individuals sleeping rough and link to support.
• Respond to StreetLink referrals and assess reports.
• Carry out initial assessments to identify needs and options.
• Provide case management and support to move clients to accommodation.
• Refer to housing, social care, mental health and addiction services.
• Coordinate transport for assessments and services.
• Maintain records with the Housing Needs team.

Skills

Outreach experience

Homelessness knowledge

Case management

Independent working

Lone working

Communication skills

Organisation skills

Problem-solving

Safeguarding

Data protection

Homelessness Reduction Act

Education

GCSEs incl Maths & English

Job description

East Suffolk Council is seeking an experienced Rough Sleeping Outreach Officer to support its work in tackling homelessness and reducing rough sleeping across the district.

The successful candidate will carry out proactive street outreach, identify individuals sleeping rough, build relationships and provide practical support to help them access accommodation and essential services. Travel across East Suffolk is required with some home working days.