Rostering Partner

Princess Alexandra Hospital NHS Trust; Harlow; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Princess Alexandra Hospital NHS Trust in West Essex is seeking a Rostering Partner to support the HealthRoster system and optimise rosters across our clinical and non-clinical teams. You will work with managers to maintain templates, provide training, and ensure data accuracy.

We value strong analytical and communication skills, with a focus on governance and continuous improvement. Join a supportive, inclusive Trust that prioritises staff wellbeing.

Qualifications

• Experience working in a busy and complex environment.
• Knowledge of e-Rostering systems and workforce processes.
• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel skills and confidence working with data.
• Excellent communication and stakeholder management skills.
• A commitment to delivering high-quality customer service and continuous improvement.

Responsibilities

• Support day-to-day maintenance and optimisation of the Trust's HealthRoster system.
• Investigate and resolve rostering, payroll, system, and user issues.
• Work with Divisions to maintain compliant roster templates and staffing patterns.
• Provide training and support to managers and system users.
• Produce workforce reports and support data quality, audit, and governance requirements.
• Support junior doctor rotations and workforce system updates throughout the year.

Skills

Analytical skills

Problem-solving

Communication

Stakeholder management

Customer service

Continuous improvement

Tools

HealthRoster

Microsoft Excel

Job description

Are you passionate about workforce systems, problem solving, and supporting services to deliver safe and effective staffing?

An exciting opportunity has arisen to join our newly established People & Culture Directorate as a Rostering Partner. This role is central to supporting the Trust's HealthRoster system and ensuring the effective management of rosters across our clinical and non-clinical workforce.

Working as part of the Rostering Team, you will provide specialist support to approximately 4,000 staff across Nursing & Midwifery, Medical, AHP, Administrative, Estates and Ancillary services. You will work closely with managers and roster creators to ensure rosters are maintained accurately, systems operate effectively, and workforce information is reliable and compliant.

Main duties of the job

As a Rostering Partner, You Will

• Support the day-to-day maintenance and optimisation of the Trust's HealthRoster system.
• Investigate and resolve rostering, payroll, system, and user issues.
• Work with Divisions to maintain compliant roster templates and staffing patterns.
• Provide training and support to managers and system users.
• Produce workforce reports and support data quality, audit, and governance requirements.
• Support junior doctor rotations and workforce system updates throughout the year.
  
  

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wavea national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we are working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We are a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

We are looking for an organised and customer-focused individual who can demonstrate:

• Experience working within a busy and complex environment.
• Knowledge of e-Rostering systems and workforce processes.
• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel skills and confidence working with data.
• Excellent communication and stakeholder management skills.
• A commitment to delivering high-quality customer service and continuous improvement.
  
  

For an information discussion contact Marie Carr, Assistant Director of People Operations via [e-mail]