Rooms Division Manager

De-Vere-Wokefield-Estate; Reading; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Bonus up to 20%

Private medical insurance

Company pension

Free meals for colleagues

33 days holiday

Job summary

De Vere Wokefield Estate is seeking an experienced Rooms Division Manager to lead the Front Office, Housekeeping, Guest Relations and Nights teams across our 376-bedroom estate. This is a hands-on leadership role requiring strong commercial awareness and the ability to balance guest satisfaction with financial performance.

You will drive day-to-day operations, oversee budgets and payroll, develop and mentor management teams, and partner with Revenue Management to optimise occupancy and

Qualifications

• Experience in rooms division or hotel operations management, ideally in a large hotel.
• Strong knowledge of Front Office and Housekeeping with oversight of Nights, Guest Relations and Reservations.
• Experience managing budgets, payroll and departmental costs.
• Excellent communication and leadership skills; able to develop and motivate teams.
• Experience handling group, conference and corporate accommodation operations.

Responsibilities

• Lead Front Office, Housekeeping, Guest Relations and Nights teams across the estate.
• Set and maintain standards across the Rooms Division.
• Oversee day-to-day operations and drive commercial performance.
• Manage budgets, payroll and costs; analyse performance and drive revenue opportunities.

Skills

Front Office

Housekeeping

Guest Relations

Nights management

Budget management

Payroll

Team leadership

Group & conference ops

Communication

Revenue awareness

Job description

Are you an experienced Rooms Division Manager looking for your next opportunity in hospitality?

Set within a 376 bedroom estate, De Vere Wokefield Estate is made up of two distinct hotel buildings - a historic mansion house and a conference and events-focused hotel - alongside a golf course and health club facilities. As Rooms Division Manager, you will lead the Front Office, Housekeeping, Guest Relations and Nights teams across this diverse operation, ensuring a seamless and consistent guest experience.

You will be responsible for setting clear standards across the Rooms Division, while supporting and developing your management teams to deliver efficient, high-quality service.

Working closely with the leadership team and Revenue Management, you will oversee day-to-day operations and drive strong commercial performance, including managing budgets, payroll and costs, analysing performance and identifying opportunities to improve revenue and profitability.

This is a hands-on leadership role where visibility, strong commercial awareness and the ability to lead confidently in a busy, high-volume hotel environment are essential.

What you’ll bring:

• Rooms Division or hotel operations management experience, ideally within a large hotel environment
• Strong operational knowledge of Front Office and Housekeeping, with experience overseeing Nights, Guest Relations and Reservations
• Strong commercial awareness with experience managing budgets, payroll, productivity and departmental costs
• Excellent communication and leadership skills, with the ability to develop and motivate management teams
• Experience managing group, conference and corporate accommodation operations
• A hands-on approach with the ability to remain calm and effective in a busy, high-volume environment

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Rooms Division Manager.

• £55,000 per year
• Bonus Incentive Scheme with the opportunity to earn up to 20% of salary based on business performance
• BUPA Private Medical Insurance plus discounted family memberships
• Enhanced Company Pension Scheme
• Free meals in our colleague dining facilities
• 33 days holiday each year from day one of your employment
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are DeVere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.

De Vere Wokefield Estate

Set in 250 acres of rural Berkshire parkland is home to a historic Mansion House filled with traditional features and the contemporary Wokefield Place that offers state of the art facilities. It has 376 bedrooms and suites, 39 meeting rooms with large event space and a high tech dedicated conference building, an 18-hole PGA approved championship golf course and leisure club. Benedict's Bar, The 1560 Restaurant, The View Restaurant, Burr & Co. coffee shop and a deli are some of our amazing food and beverage options at Wokefield Estate: there really is something for everyone.

Your commute:

Just outside Reading, we're 10 minutes from J11 of the M4, with fast and direct trains from London Paddington to Reading Train station. We also offer subsidised travel to our colleagues who work at Wokefield Estate.

At De Vere,

we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.