Room Service - Server ($16.00)

Irvine Company; Newport; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Paid time off

401(k)

Health benefits

Job summary

The Resort at Pelican Hill is seeking a Room Service – Server to deliver exceptional guest service and ensure accurate orders and timely service in a fine dining setting.

The position starts at $16.00 per hour with benefits for full-time staff. Preferred candidates have 1+ year experience as a server, are at least 21, and possess a California Food Handler Card or the ability to obtain one before start date.

Qualifications

• Minimum one (1) year experience working as a Server, preferably in a fine dining environment.
• Must be 21 years of age or over.
• Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.

Responsibilities

• Take food and drink orders accurately and notify kitchen of order following department procedures.
• Explain menu items including food content and preparation style.
• Be familiar with daily specials and present to guest.
• Ensure consistency in preparation and presentation of food and drink items before serving to guest.
• Follow all standard food handling sanitation and health department guidelines.
• Understand and use the proper procedure for guest walk-outs.
• Present guest check and process utilizing proper policies and procedures for cash room charge or credit card.
• Recognize and address any problems resulting from guest complaints intoxication or disruptive behavior.
• Notify management of unsafe conditions needed maintenance of tables chairs carpet and/or equipment and any accidents.
• Follow all procedures when responding to any hotel emergency or safety situation.

Skills

Communication

Attention to detail

Professionalism

Teamwork

Job description

Room Service – Server ($16.00)

Position Summary

The Server is responsible for offering guests an enjoyable expertly served meal reflecting the high customer service standards of The Resort. They must anticipate guests’ needs and provide service before being asked such as filling water glasses when needed and monitoring the table during their meal. A Server must maintain a professional appearance and friendly attitude toward guests other employees and management staff.

Job Duties

• Take food and drink orders accurately and notify kitchen of order following department procedures.
• Be prepared to explain menu items including food content and preparation style.
• Be familiar with daily specials and present to guest.
• Ensure consistency in preparation and presentation of food and drink items before serving to guest.
• Follow all standard food handling sanitation and health department guidelines.
• Understand and use the proper procedure for guest walk-outs.
• Present guest check and process utilizing proper policies and procedures for cash room charge or credit card.
• Recognize and address any problems resulting from guest complaints intoxication or disruptive behavior.
• Notify management of unsafe conditions needed maintenance of tables chairs carpet and/or equipment and any accidents.
• Follow all procedures when responding to any hotel emergency or safety situation.

Minimum Qualifications / Other Expectations

Experience

• Minimum one (1) year experience working as a Server preferably in a fine dining environment.

Knowledge, Skills and Abilities

• Ability to communicate effectively.
• Strong attention to detail and the ability to handle multiple tasks.
• Ability to work with management staff and other employees in a professional manner.
• Must be 21 years of age or over.

Licenses and Certificates

• Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.

Physical Demands

• Below Waist Lift - 37 lbs
• Above Waist Lift - 30 lbs
• Push/Pull - 30 lbs of force
• Stoop/Bend at Waist - Occasionally
• Ladder climbing - OccasionallySingle-leg Balance - Required

Compensation

Base Pay Start Rate: $16.00

Benefits

• The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.

About Us

The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.

Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.

Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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